Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives
Job DescriptionEmployer Solutions Manager
Salary: £31,950.45
Location: HMP Durham and HMP Holme House primarily and covering all prison sites across the region as required.
Contract: Full Time Permanent
We are currently seeking an Employer Solutions Manager for our Justice team. To identify, engage and manage new relationships with public and private sector employer organisations with the aim of securing sustainable employment opportunities for participants whilst in custody and on release
A focus of this role is partnership working
You will liaise regularly with:
- Careers Information, Advice and Guidance (CIAG) teams.
- Prison Employment Leads.
- Education Managers and Education Leads.
- Resettlement Teams.
- Probation Practitioners.
- Community employment providers.
- Local employers and recruitment agencies.
- Third-sector organisations and specialist support services.
You will attend partnership meetings, case reviews, and multi-agency forums to ensure participants receive coordinated support and develop employment opportunities and referral pathways that improve participant outcomes.
What You’ll Be Doing:
- Employability Support: 121 support for participants to uncover job goals, promote job readiness and support with applications and interviews.
- Collaboration: Working closely with Community Hub and prison teams to arrange employer events, job fairs, and promote training programmes that support participants’ rehabilitation and employment prospects.
- Stakeholder Engagement: Building relationships with Employers, Employer groups, Participants, Local Authorities, DWP and other stakeholders as required.
- Compliance: Ensuring full compliance with contractual requirements.
- Build and maintain effective working relationships with key prison and community stakeholders.
Qualifications
What We’re Looking For:
- Account Management Skills: Possess a strong understanding of business development, meeting performance targets and account management.
- Excellent communication and influencing skills with the ability to engage credibly with internal and external stakeholders at all levels.
- IT Skills: To accurately maintain relevant IT systems and produce accurate and timely management information
- Conduct one-to-one employment support sessions and group, identifying individual employment goals and action plans.
Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
At Ingeus, we’ve spent time listening to our employees to build our benefits package;
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Online Shopping discounts
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.
Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us at [email protected] to discuss how we can support you
If you think you have what it takes, don't delay and apply today – We may shortlist and conduct interviews before the closing date and if we receive enough applications this role may close early.
Skills Required
- Strong understanding of business development, meeting performance targets, and account management
- Excellent communication and influencing skills with the ability to engage credibly with internal and external stakeholders
- IT skills to accurately maintain relevant systems and produce timely management information
- Ability to conduct one-to-one employment support sessions and group sessions, identifying employment goals and action plans
Ingeus UK Limited (commonly branded as Ingeus) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingeus UK Limited (commonly branded as Ingeus) and has not been reviewed or approved by Ingeus UK Limited (commonly branded as Ingeus).
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Healthcare Strength — Health support is described as a standout area, with private health insurance, occupational health, counselling, digital GP access, and mental‑health resources highlighted. Feedback suggests these provisions create a comprehensive wellbeing offering that exceeds a basic package.
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Flexible Benefits — Employees can select optional add‑ons such as dental insurance, critical‑illness cover and discounted gym membership. Feedback suggests a points‑based or flexible scheme increases access to a broader range of perks.
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Parental & Family Support — Enhanced maternity and paternity leave and life assurance are cited as part of the package. Feedback suggests these policies strengthen the overall family‑support proposition.
Ingeus UK Limited (commonly branded as Ingeus) Insights
What We Do
Ingeus is a human services provider that helps people, businesses and communities thrive through employment, skills, health and wellbeing services. It partners with governments, employers and local organisations to design and deliver programmes that improve opportunity, independence and social outcomes. In the UK, its work also spans justice, youth services and Health Assessment Advisory Service assessments for the Department for Work and Pensions.
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