Employer Account Representative

STRS Ohio, STRS

STRS Ohio is seeking an Employer Account Representative to join the Finance/Employer Reporting team.

Established in 1920 and serving Ohio’s educators, STRS Ohio is one of the nation’s largest retirement systems, serving nearly 550,000 active, inactive, and retired public-school teachers, and university faculty members, managing approximately $96.3 billion as of June 30, 2025, in assets and paying more than $7 billion in benefits annually.

STRS Ohio provides a competitive pay, and a comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center.  At STRS Ohio, you can experience rewarding work in a professional, business casual work environment. We welcome, celebrate, and promote respect for everyone. We are continually seeking bright and talented individuals to join our team.

Compensation:

$24.95 - $28.07/ hr.

Work Schedule:

8:00am-5:00pm Monday-Friday (Onsite)

General Summary:

Under the direction of the supervisor, Payroll Reporting, this role provides essential support for daily employer reporting functions and helps ensure the accuracy of both member and employer accounts. Responsibilities include processing payroll reports, annual reports and conducting routine reconciliations, addressing standard account concerns, and delivering excellent customer service to employers participating in the State Teachers Retirement System of Ohio (STRS Ohio).

Summary of Responsibilities:

• Assist in building and maintaining positive working relationships with assigned reporting employers by responding to routine reporting questions.

• Process employer payroll reports and verify contribution data for accuracy and completeness.

• Perform routine account corrections and assist with prior-year adjustments under supervisor guidance.

• Support reconciliation of defined contribution accounts to and from the third‑party administrator, including verifying refunds and ensuring account closures follow established procedures.

• Assist in monitoring fund transfers to the custodial institution and perform basic audits as directed.

• Monitor contribution totals and assist with tracking 401(a) and 415 compensation limits.

The above list of duties is intended to describe the general nature and level of work performed by persons assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the persons so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under supervision.

Summary of Qualifications:

• Associate degree in business, finance or related field required.

• Experience in tax or pension plans preferred.

• Above-average analytical skills required; ability to gather and interpret data and find solutions to problems.

• Ability to work with and preserve confidential information required.

• Interpersonal skills necessary to deal effectively and courteously with internal and external contacts required.

Equal Employment Opportunity Employer Statement

State Teachers Retirement System of Ohio (STRS) is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees on the basis of race, color, religion, gender, gender identity or expression, national origin (ancestry), military status, disability, age, genetic information, sexual orientation, or caregiver status, in making employment-related decisions about an individual.

Visa/Sponsorship

To be offered a position with STRS Ohio, you must be either a U.S. citizen or possess proper legal authorization to work in the U.S. for the type of job you are seeking. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship.

ADA Statement

STRS Ohio is committed to ensuring access, inclusion, and reasonable accommodations across all its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.  

Posting Drug-Free Workplace Statement

The State Teachers Retirement System of Ohio (STRS Ohio) is a drug-free workplace. The use of recreational marijuana and non-medical cannabis is strictly prohibited.

Pre-Employment Drug Testing

All final candidates tentatively selected for employment will be required to undergo a urinalysis drug screening prior to appointment. This screening includes testing for illegal substances, including marijuana. A positive test result will disqualify the applicant from employment unless valid medical documentation is provided for legally prescribed medications or a physician’s recommendation for medical marijuana.

Pre-Employment Background Investigation

The final candidate selected for this position will be subject to a criminal background check. STRS Ohio will conduct an individualized assessment of any prior criminal convictions before making a determination regarding employment eligibility.