Employee Success Intern

Posted 14 Days Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Internship
Software
The Role
Supports the Employee Success team across recruitment, onboarding, employee relations, engagement initiatives, training coordination, HR administration, compliance documentation, reporting, and special projects. Maintains employee records, assists with orientations and events, responds to employee inquiries, and provides general administrative support while handling confidential information.
Summary Generated by Built In

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you: 

We are seeking a dynamic and motivated Employee Success Intern to join our ES team. This internship provides an excellent opportunity to gain hands-on experience in various ES functions, including recruitment, employee relations, training and development, and ES administration. The intern will work closely with the ES team to support daily operations and contribute to ongoing projects.

Area of Responsibilities:

Recruitment & Onboarding:

  • Support the onboarding process by preparing new hire documentation and assisting in orientations/onboarding.
  • Help organize and participate in job fairs and recruitment events.

Employee Relations:

  • Assist in handling employee inquiries and resolving minor issues.
  • Support the implementation of employee engagement initiatives and surveys.
  • Participate in organizing company events, team-building activities, and wellness programs.

Training & Development:

  • Assist in coordinating training sessions and workshops.

HR Administration:

  • Maintain and update employee records and HR databases.
  • Support the preparation of HR reports and presentations.
  • Assist in drafting HR policies and procedures as needed.
  • Compliance & Documentation:
  • Ensure compliance with company policies and relevant labor laws.
  • Assist in the preparation and filing of employee documentation.

Other Duties:

  • Provide general administrative support to the HR team.
  • Participate in special HR projects as assigned.
  • Ad-hoc requests.

Qualifications:

  • Currently pursuing a degree/diploma in but not limited to Human Resources, Business Administration, or a related field.
  • Strong interest in a career in Human Resources.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to maintain confidentiality and handle sensitive information.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Ability to perform in basic editing (Canva, Video Editing) is a plus.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.

Skills Required

  • Currently pursuing a degree or diploma in Human Resources, Business Administration, or a related field
  • Strong interest in pursuing a career in Human Resources
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
  • Ability to maintain confidentiality and handle sensitive information
  • Strong organizational skills and attention to detail
  • Ability to work independently and as part of a team
  • Basic editing skills using Canva or video editing tools

The Access Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Access Group and has not been reviewed or approved by The Access Group.

  • Flexible Benefits — Benefits are positioned as flexible and personalized, supported by a platform that lets employees tailor their package and view total reward information. Salary sacrifice options such as Cycle to Work and holiday trading add further choice and customization.
  • Wellbeing & Lifestyle Benefits — Health and wellbeing support is described as broad, spanning health cash plans, occupational health, dental cover, gym and eyecare schemes, and digital coaching resources. Lifestyle discounts and commuting-related perks are also highlighted as part of the overall offering.
  • Pay Growth & Progression — Pay progression can be meaningful for some individuals, with examples of significant salary growth and promotions over time. Career development and internal growth opportunities are also framed as contributors to improved compensation outcomes for certain roles.

The Access Group Insights

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The Company
HQ: Charnwood
5,814 Employees
Year Founded: 1991

What We Do

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, the US and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Its innovative Access Workspace cloud solutions transform the way business software is used, giving every employee the freedom to do more of what’s important to them. Founded in 1991, The Access Group employs approximately 6,800 people.

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