Overview: The Employee Success Coordinator will perform a variety of administrative and organizational tasks in order to help scale Tulip’s people and culture initiatives. The Coordinator will gain HR experience in a fast-paced work environment by playing a key role in onboarding, systems administration, improving policies and processes, and ensuring efficient HR operations.
Responsibilities:
- Facilitate Employee Success processes in all areas of the organization
- Manage day to day Employee Success operations through BambooHR
- Administer employee perks and benefit plans
- Facilitate the onboarding process and new hire orientations
- Maintain and update internal ES documentation
- Respond to internal and external HR-related enquiries/requests and provide assistance
- Maintain employee records and ensure changes are communicated to relevant departments and stakeholders in a timely manner
- Liaise with Payroll to ensure payroll information is accurate and up to date
- Assist with ad hoc projects and initiatives
- Assist in the planning and execution of internal meetings and events
- Ensure compliance with relevant internal security processes and procedures
- Additional duties as assigned
Requirements:
- Proven experience as an HR coordinator or a relevant HR/administrative position
- Fluency in French and knowledge of Quebec employment legislation considered a strong asset
- Knowledge of human resources processes and best practices
- Proficiency in using Microsoft/Google Suite of products, databases and HRIS systems
- Exceptional interpersonal and communication skills
- Strong attention to detail
- Ability to act with integrity, professionalism, and confidentiality
- Well organized with a skill in time management
Skills Required
- Proven experience as an HR coordinator or in a relevant HR or administrative position
- Fluency in French
- Knowledge of Quebec employment legislation
- Knowledge of human resources processes and best practices
- Proficiency with Microsoft or Google productivity suites, databases, and HRIS systems
- Exceptional interpersonal and communication skills
- Strong attention to detail
- Ability to act with integrity, professionalism, and confidentiality
- Strong organization and time-management skills
What We Do
Tulip provides a suite of cloud-based solutions that let retailers overcome industry challenges and set a new standard for omnichannel commerce. Partnered with Apple and Salesforce, Tulip equips sophisticated retailers to build connections with customers, fulfill orders, checkout purchases, and optimize operations in order to create the end-to-end experience modern customers expect. Leading retailers like Mulberry, Saks Fifth Avenue, Kendra Scott, Kate Spade, COACH, and Michael Kors use Tulip to elevate the shopping experience, increase sales, and improve customer service across channels
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