Employee Services Specialist

Work Location:

800 Philadelphia Street

Indiana PA 15701

Work Hours:

Monday- Friday

8:00 a.m.- 5:00 p.m.

Function:  Performs various administrative and specialized technical duties in support of the Employee Services department in relation to Recruitment and employee services. Focuses on optimizing the employee journey, from attracting talent to retention, by creating a positive and engaging work environment that fosters employee satisfaction.

Duties and Responsibilities:

• Maintains a breadth of Employee Services related job knowledge, including but not limited to an overview of Bank departmental knowledge, Employee Services related programs, and other special initiatives coordinated within and by the Employee Services department.

• Answers Employee Services phone/ email, to focus on creating a positive and engaging workplace, designed to gather feedback and improve employee satisfaction.

• Maintains Employment Applicant Tracking System

  • Creates & maintains all job posting files; Opportunity Checklist.

  • Reviews and forwards applications to hiring managers.

  • Maintains job posting files from beginning to end.

• Performs various duties for the hiring of non-exempt and exempt employees, includes the following:

  • Evaluates all employment applications and resumes.

  • Seeks candidates from the Applicant Tracking System.

  • Conducts interviews of internal and external candidates.

    • Prescreens applicants

    • Travels to interviews at branches and/or offices as necessary.

  • Extends offers verbally to candidates.

  • Verbally communicates declinations to internal candidates.

  • Assigns teller numbers to all new hires.

  • Works closely with supervisors and managers on hiring of each employee.

  • Answers various inquiries from internal and external customers on the hiring process; job openings, status of application/resume or employment questions.

• Initiates background checks on applicants thru the ATS or manually when needed.

  • Background Investigations

  • Obtaining Credit Histories as applicable.

  • Check Systems

  • FDIC

  • References on occasion.

• Generates job offer letters through HRIS system, and then sends the job offer package to candidate once approved

• Assist with the coordination of new employee sign in process

• Assists with attending job fairs and gathering appropriate documents for interviews; on-line application, resumes & transcripts, as applicable.

• Assist with Employee Services departmental expenses, as necessary.

• Administratively assists with employee engagement surveys, and provides updates to ES Managers

• Assists with updating training resources, produce training material for training events. Assists with the training calendar coordination, food ordering and set-up for large scale training programs when trainers require assistance.

• Maintains a good working relationship with all bank employees.  Demonstrates the ability to work independently.  Works as a team player to contribute to the success of the department and in turn the organization.

• Performs additional non-exempt duties as required.

Education:

Requires a high school diploma or equivalent basic academic education.

Experience:

Five to ten years general business experience with a minimum of one to two years specialized administrative and/or banking related experience.

Physical Demands:

Operates a keypad device:  90% of the day; operates electronic equipment:  90% of the day; setting up rooms, organizing supplies and food:  10% of the day.  The job requires reaching above the shoulders which is slow in speed, three times a day.    Routinely lifts 30-40 lbs., lifting supplies and boxes.  Use of manual dexterity skills and specific vision requirements include close vision of 18”-20” for typing and data entry up to 60% of the business day.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range: