Shape the Future of People Operations Through Technology, Transformation and Continuous Improvement
Are you a People Operations leader who enjoys solving complex challenges, driving continuous improvement and creating better experiences for employees and leaders?
At Northrop Grumman Australia, we’re looking for a leader who can combine operational excellence with strategic thinking to help shape the future of our Employee Services function.
This is a rare opportunity to lead an established team while driving enterprise-wide improvements across HR technology, service delivery, employee experience and process optimisation. Working at the centre of our People & Culture function, you’ll influence how employees and leaders engage with people systems, information and services across the entire employee lifecycle.
Available due to an internal promotion, this role offers the opportunity to make a genuine impact while building on strong operational foundations and helping define the future direction of Employee Services.
Why Join Us?
This is an opportunity to influence how People & Culture services are delivered across a growing, technology-driven global organisation.
You’ll enjoy:
- Lead enterprise-wide transformation and continuous improvement initiatives
- Influencing employee and leader experiences across the full employee lifecycle
- Purchased annual leave options
- Professional development including further education support, leadership programs and industry memberships
- Salary packaging including novated leasing
- Generous paid parental leave (18 weeks)
- Volunteer and enhanced Reservist Leave
- Comprehensive Health and wellbeing programs
Most importantly, you’ll join a team that actively promotes internal mobility and invests in the growth and development of its people.
About the Opportunity
Reporting to the People & Culture leadership team, you’ll lead the Employee Services function and drive the organisation’s People Operations improvement agenda.
You'll set the strategic direction of Employee Services, ensuring the function continues to evolve to meet the changing needs of employees, leaders and the business.
This role is ideally suited to someone who thrives in fast-paced environments, is energised by complexity and enjoys balancing operational leadership with strategic improvement initiatives.
You will lead initiatives across:
- Employee Services and People Operations
- HR Technology and Digital Transformation
- Continuous Improvement and Process Redesign
- Employee and Leader Experience
- Reporting, Analytics and Workforce Insights
- Knowledge Management and Information Accessibility
- Governance, Compliance and Operational Excellence
A key focus of the role will be identifying opportunities to create efficiencies through technology, automation and self-service capability, enabling the People & Culture team to focus on delivering greater strategic value to the business.
Key Responsibilities
- Lead the Employee Services function and establish a clear vision for operational excellence and continuous improvement
- Drive enterprise-wide initiatives that improve employee experiences and service delivery outcomes
- Partner with stakeholders across the business to identify, prioritise and deliver transformational improvements
- Lead the optimisation, implementation and adoption of HR technology solutions
- Expand self-service capability through improved systems, workflows, communications and knowledge resources
- Oversee workforce reporting, analytics and governance activities to support informed decision-making
About You
You're an experienced HR Operations or People Operations leader who thrives on solving problems, improving processes and helping teams perform at their best.
You’ll bring:
- Ability to obtain and maintain an AGSVA security clearance
- Experience leading HR Operations, Employee Services, Shared Services or People Operations functions
- Demonstrated success delivering process improvement, transformation or technology-enabled change initiatives
- Strong leadership capability and experience developing high-performing teams
- Exceptional stakeholder engagement and communication skills
- Strong analytical and problem-solving capability
- Experience using HRIS, reporting and workflow technologies
- The ability to influence, collaborate and drive outcomes across multiple stakeholder groups
- A continuous improvement mindset and passion for creating better ways of working
Ready to Make an Impact?
If you're excited by the opportunity to lead People Operations transformation, influence employee experience and help shape the future of Employee Services, we'd love to hear from you.
Apply now and help build what's next at Northrop Grumman Australia.
Everyone Matters
Doing the right thing and sharing success are two values underpinning how we behave at Northrop Grumman. Here, everyone matters including candidates from diverse backgrounds.
We are particularly proud of our commitment to reconciliation with Aboriginal and Torres Strait Islander people as demonstrated through our Second Innovate RAP (2024-2026), and our support for Veteran employment, and welcome Aboriginal and Torres Strait Islander people and Veterans to apply to join our team.
As a Defence security clearance is required for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in determining your suitability for this role. You will also need to satisfy police checks and employment screening verification.
We are proud to be WORK180 accredited – check us out
Skills Required
- Australian citizenship
- Ability to obtain and maintain an AGSVA security clearance
- Experience leading HR Operations, Employee Services, Shared Services, or People Operations functions
- Demonstrated success delivering process improvement, transformation, or technology-enabled change initiatives
- Strong leadership capability and experience developing high-performing teams
- Exceptional stakeholder engagement and communication skills
- Strong analytical and problem-solving capability
- Experience using HRIS, reporting, and workflow technologies
- Ability to influence, collaborate, and drive outcomes across multiple stakeholder groups
- Continuous improvement mindset and passion for creating better ways of working
- Satisfaction of police checks and employment screening verification
Northrop Grumman Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northrop Grumman and has not been reviewed or approved by Northrop Grumman.
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Healthcare Strength — Health coverage offers multiple medical plan options by region alongside dental, vision, mental‑health resources, and wellness programs. Recent materials also highlight added family‑building support, including a dedicated fertility benefit.
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Retirement Support — The 401(k) savings plan is positioned as competitive with a company match, auto‑escalation features, and access to an employee stock fund/ESPP. Official filings and benefits guides emphasize retirement as a core element of the Total Rewards package.
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Leave & Time Off Breadth — Many sites offer a 9/80 schedule, generous PTO, paid holidays, and flexible/telework options where program needs allow. Paid parental and caregiver leave are prominently featured, with recent enhancements for the delivering parent.
Northrop Grumman Insights
What We Do
We are a close-knit community of big thinkers collaborating to keep the world safe. Our passion, creativity and expertise bring next-level technology solutions to life in autonomous systems, cyber, C4ISR, strike, space, and logistics and modernization for our customers around the globe. On the Northrop Grumman team, you’ll join our pursuit of excellence immersed in a dynamic culture of innovation and respect. Your unique perspective will help achieve our shared vision for the future of global security. Every step of the way, you'll be supported by world-class training, employee resource groups and a comprehensive benefits package that enables greater health and happiness for you and your family. Worldwide and across disciplines, we’re challenging what’s possible for technology to protect people and places from undersea to outer space and into cyberspace. And we see the impact of our performance every day. We are Northrop Grumman, and we work on what matters—now, you too can make a difference. Explore opportunities in engineering, IT, manufacturing, business management, cybersecurity and more with us. Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer.
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