Are you looking for part-time work? Would you like a long term career with a company that has consistently been honored as one of FORTUNE Magazines “100 Best Companies to Work For”? Do you have excellent customer services skills and a keen eye for detail? If so, our part-time opening for an Employee Services Coordinator may be for you!
As one of our Employee Services Coordinators, you will be responsible for auditing and processing tuition reimbursement applications for our valued EdAssist clients. Our ideal candidate will be highly motivated, a self-starter (as this is a fully remote position), and will be able to manage multiple clients with relative ease.
This is a Remote position available in the United States.
The Employee Services Coordinator opening is part-time and requires that you have availability to work during standard business hours, Monday through Friday. In addition, you must have the flexibility to work up to 40-hours/week during peak season (January, May, and August).
Responsibilities:
- Act as an independent reviewer to ensure policy compliance.
- Follow the tuition policy of all our corporate clients.
- Proof grades and receipts against submissions and client requirements.
- Ensure appropriate tuition discount is applied to invoices prior to submission for payment.
- CRM Processing of Cases and Help tickets submitted by employees.
Qualifications:
- A minimum 2 years of customer service
- Auditing experience and a BS/BA degree preferred
- High level of computer proficiency is essential
- Must possess strong interpersonal, as well as verbal and written communication skills
- Strong attention to detail
- Proven ability to learn and utilize proprietary software and reporting tools
- Ability to work in a fast-paced and highly dynamic environment
- This position is part-time and requires that you have availability to work during standard business hours, Monday through Friday. In addition, you must have the flexibility to work up to 40-hours/week during peak season (January, May, and August)
Compensation:
The hourly rate for this position is between $20.00 per hour. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
Benefits:
Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
Also, new employees in this role receive 1 hour of sick time per 30 hours worked if hired in Washington state, and sick leave as specified by local law if hired in other locations.
Deadline to Apply:
This posting is anticipated to remain open until 2/18/2025.
Compensation: $20 / hourLife at Bright Horizons:
Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at [email protected] or 855-877-6866.
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
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What We Do
More than 1,000 top employers trust Bright Horizons® (NYSE: BFAM) for proven solutions that support employees, advance careers, and maximize performance. From on-site child care that amplifies your culture, back-up care to handle disruptions, and education programs that build critical skills, our services help families achieve more.
Why Work With Us
IT development and infrastructure is vital to Bright Horizons' future, it’s now the fastest-growing department in our company – a team on the ground floor of building all new systems. Plus, at Bright Horizons IT, you’ll be part of a creative group supporting some of the world’s best brands, connecting their employees to care and education.
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