Employee Resources Specialist

Posted Yesterday
Be an Early Applicant
Denver, CO, USA
In-Office
70K-85K Annually
Mid level
Other • Social Impact
The Role
Manage high-volume employee relations cases from intake to resolution, support workplace investigations, advise leaders on policy and consistent application, track case data and trends, and strengthen processes and training to promote a positive, equitable workplace.
Summary Generated by Built In

 

POSITION: Employee Relations Specialist

LOCATION: DSST: Home Office

SALARY RANGE: $70,000-$85,300 based on up to 10 years of aligned experience. We also offer a relocation stipend for anyone joining us from 75 miles or more from Denver! 

STATUS/CLASSIFICATION: Full time, benefits eligible, exempt, in-person position (Denver, CO) 

START: Immediate. View the current School Year Calendar here

The Employee Relations Specialist plays a critical role in fostering a fair, equitable and supportive workplace across DSST. This role manages day‑to‑day employee relations matters, supports workplace investigations, ensures consistent application of policies  and partners closely with school leaders to promote a positive work environment.

This position is ideal for an HR professional who is detail‑oriented, highly organized, and committed to strengthening systems that support a healthy, mission aligned workplace culture.

KEY ROLES & RESPONSIBILITIES

Employee Relations Case Support (70%)

  • Manage and support a high volume of employee relations cases form intake through resolution, including performance concerns, policy questions, workplace conflict and employee complaints

  • Serve as a point of contact for HR partners and leaders seeking guidance on routine employee relations matters

  • Triage cases, escalate complex or high risk issues appropriately and ensure timely follow up 

  • Support workplace investigations, including documentation gathering, interview and coordination

Policy Guidance & Consistency(15%)

  • Interpret and apply HR policies to support consistent and equitable decision making

  • Partner with Human Capital and School leadership to reinforce adherence to policies, procedures and expectations

  • Coach manages on routine employee relations matters, including documentation and initial performance conversations

  • Contribute to the development and refinement of employee relations processes, templates and tools

  • Support training initiatives to that build leader capacity in handling employee relations cases

  • Strengthen systems that improve efficiency, transparency, and alignment with organizational values. 

Data Tracking & Reporting(10%)

  • Maintain accurate case logs, metrics, and documentation

  • Analyze  data to  identify trends, root cause and opportunities for proactive support

  • Assist in preparing reports and summaries for HR leadership

Other Duties as assigned (5%): Other duties as assigned based on organizational priorities.

  • Model our Core Values, Commitment to the Human Condition, and our commitment to equity as a Leader within the Network

  • Play an active leadership role in building and sustaining Home Office culture

  • Engage with our school communities to actively build relationships between our schools and the home office

  • Participate in & support the execution of Home Office & Network-wide events

MINIMUM QUALIFICATIONS

  • Bachelor’s degree required or current enrollment in a Bachelor’s degree

  • 2–4 years of HR experience, with at least 1 year exposure to employee relations, case management or compliance

  • Proficiency in Microsoft Outlook and Teams, Microsoft Excel, & Google Suite

  • Strong organizational skills and ability to manage multiple cases simultaneously

  • Excellent written and verbal communication skills

  • Ability to handle confidential and sensitive information with discretion

  • Strong attention to detail and documentation accuracy

  • Demonstrated ability to apply sound judgment and escalate issues appropriately

  • You are mission-driven: You have a desire to change the way the public school system serves students, so that all kids – regardless of race, ethnicity, or income – have the opportunity to go to college 

  • Mission-driven commitment to education equity and expanding opportunity for all students

IDEAL QUALIFICATIONS

  • Experience supporting employee relations work in a multi-site or complex organization

  • Familiarity with workplace investigations processes

  • Previous experience in an educational  environment or an educational CMO or Charter Management Organization

  • Basic understanding of employment law principles (i.e. ADA, FMLA, EEO, Title VII, TIX)

 

Who We Are

At DSST Public Schools, we are proud to achieve transformational results for our 7,500+ students — 97% of whom attend a Green (top-rated) school. Just as important is how we achieve them: values-centered, human-focused, and together.

We invite educators and leaders who share our belief that there is more in us — more brilliance, more courage, more possibility — to join us.

Our Impact

  • 100% of DSST graduates have been admitted to college or a postsecondary program

  • 15 of 16 schools rated Green on the 2024–25 SPF

  • 9 out of 10 DSST families would recommend DSST to a friend

  • 95%+ of staff say their managers check in regularly and care about them as people 

Why Work at DSST?

At DSST, our Quantum 5 Culture defines how we help every team member grow, belong, and thrive.

  • Comprehensive Compensation & Benefits: Competitive pay and a Total Rewards package that includes fertility and adoption support, educator-focused mental-health care, and everyday perks like Safeway grocery discounts.

  • Growth & Opportunity: Weekly 1:1 coaching, data-driven feedback, and clear career pathways such as Apprentice Teacher and Emerging Leader.

  • Rewards & Recognition: Core Value and TOAST Awards, milestone celebrations, and the signature Flower Person Award honoring staff who help our community flourish.

  • Whole Human Wellness: Access to the Therapist of Color Collaborative, Wellness Wednesdays, comprehensive health coverage, and six weeks of paid parental leave.

  • Thriving in Colorado: Time to recharge with 11+ weeks off each year, relocation support for out of state applicants, and local discounts that help you enjoy life in our beautiful sunshine filled state.

Learn more about our Quantum 5 Culture and Compensation & Benefits.

Equal Employment Opportunity and Diversity, Equity, and Inclusion

DSST Public Schools is proud to be an Equal Opportunity Employer and does not exclude participation in, deny benefits to or discriminate on the basis of, race, color, religion, National origin, sex (including pregnancy and related conditions, sexual orientation, or gender identity), Age (40 and older), Disability, Genetic information (including employer requests for, or purchase, use, or disclosure of genetic tests, genetic services, or family medical history), retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding in admission or access to, or treatment or employment in its programs and activities. 

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and may require standing, walking, bending, kneeling, stooping, and crouching throughout the day. The employee must lift and/or move items up to 30 pounds. The employee must have sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Skills Required

  • Bachelor's degree or current enrollment in a Bachelor's degree
  • 2-4 years of HR experience, with at least 1 year exposure to employee relations, case management or compliance
  • Proficiency in Microsoft Outlook and Teams, Microsoft Excel, and Google Suite
  • Strong organizational skills and ability to manage multiple cases simultaneously
  • Excellent written and verbal communication skills
  • Ability to handle confidential and sensitive information with discretion
  • Strong attention to detail and documentation accuracy
  • Demonstrated ability to apply sound judgment and escalate issues appropriately
  • Mission-driven commitment to education equity and organizational values
  • Experience supporting employee relations in a multi-site or complex organization
  • Familiarity with workplace investigation processes
  • Previous experience in an educational environment or charter management organization
  • Basic understanding of employment law principles (ADA, FMLA, EEO, Title VII)
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The Company
350 Employees

What We Do

DSST Public Schools is a network of tuition-free, open-enrollment, STEM-focused public charter middle and high schools in Denver and Aurora, Colorado. Its mission is to transform urban public education by eliminating educational inequity and preparing all students for success in college and the 21st century through a rigorous, college-preparatory academic program and a strong emphasis on character development.

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