Employee Relations Specialist

Salary range is:

$78,555.51 - $105,000.00

This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

 

The RoleThe Employee Relations Specialist serves as a key partner within the organization, fostering strong working relationships with internal stakeholders and ensuring compliance with HR policies and workplace legislation. This role emphasizes coaching, communication, and training to support people leaders and employees at all levels.

 

Key Responsibilities:

• Establishes and maintains strong relationships with Centers of Excellence (COE), HR Field, people leaders, and employees across the organization.
• Delivers training sessions on employee-related topics to promote compliance with company policies and regulatory requirements.
• Applies a “coach first” approach to problem-solving, supporting leaders and employees in addressing workplace concerns and performance management.
• Stays current with HR industry trends and best practices to ensure ongoing relevance and effectiveness of programs and policies.
• Conducts workplace investigations and addresses employee complaints.
• Provides guidance on policies and ensures consistent practices across leaders and employees.
• Demonstrates expertise in federal and state workplace legislation, including EEO, FMLA, ADA, Workers Compensation, and ERISA, as well as investigative techniques.
• Exhibits excellent problem solving and facilitation skills, resolving issues effectively and efficiently.
• Communicates clearly and persuasively in both written and oral formats, influencing stakeholders at all organizational levels.

 

Requirements:

• BA or BS degree
• 3-5 years' experience in a human resources partner role, with 1-2 years focused on employee/labor relations
• Thorough understanding of workplace legislation and HR practices
• Strong communication, coaching, and facilitation abilities
• Proven experience consulting with leaders and employees on performance management, disciplinary issues, and conducting workplace investigations

 

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.

CCC offers competitive compensation and benefits to support you and your families, including:

• 401K Match

• Paid time off

• Annual Incentive Plan Performance Bonus

• Comprehensive health insurance

• Adoption Assistance

• Tuition Reimbursement

• Wellness Programs

• Stock Purchase Plan options

• Employee Resource Groups

For more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.