The Role
Leads Employee Relations Managers supporting field teams and HR leadership. Oversees investigations, ensures consistent policy and legal practices, conducts District Manager investigations, represents the company in legal proceedings, analyzes trends, develops training and procedures, and partners with legal, risk, HR, and operations teams to improve processes.
Summary Generated by Built In
About Us
Responsible for providing strategic and inspirational leadership to a team of ER Managers while they support Field teams, Field HR Directors and Sr. Talent Manager’s on employee relations issues. Analyze case details and facts, maintain objectivity, and collaborate with field management to ensure decisions support company policies, Dollar General values, and federal/state laws and regulations.
Job Responsibility
• Partner with Employee Relations Managers and other departments to guide or conduct in-depth investigations; ensure proper documentation and provide guidance on consistent practices (25%)
• Manages team development including training new ER Managers and assessing departmental needs (20%)
• Conduct all District Manager investigations (15%)
• Represent Dollar General in legal proceedings (10%)
• Analyze trends and provide direction to ER Managers; partner with HRDs, DVPs and RDs for additional support (10%)
• Participate in the development of SOP and Employee Handbook (10%)
• Work with Risk Management, Law Department, HRSS, Operations, ERC and others for efficiency and process improvement (10%)
Job Qualifications
• Ability to lead and inspire a team of managers to conduct thorough investigations and partner with field teams
• Excellent problem solving and critical thinking skills
• Ability to effectively communicate verbally and in writing with all levels of the organization
• Strong attention to detail
• Keen awareness of FLSA, FMLA, ADA, Workers Compensation, Title VII and other employment laws
• Ability to perform effectively under pressure and make objective decisions
• Excellent collaboration skills
• Ability to work efficiently in a fast-paced environment including listening, responding and electronic documentation
• Strong organization and time management skills
• Facilitation, negotiation and mediation skills
Education/Experience
Bachelor’s degree in human resources or related field preferred. Five years of experience in HR, Employee Relations, Dispute Resolution, or related field. Two+ years of leading a team of 2 or more HR professionals. This position requires travel and overnight stays; a current driver’s license and acceptable driving history is required. SSC-based position.
Job Responsibility
• Partner with Employee Relations Managers and other departments to guide or conduct in-depth investigations; ensure proper documentation and provide guidance on consistent practices (25%)
• Manages team development including training new ER Managers and assessing departmental needs (20%)
• Conduct all District Manager investigations (15%)
• Represent Dollar General in legal proceedings (10%)
• Analyze trends and provide direction to ER Managers; partner with HRDs, DVPs and RDs for additional support (10%)
• Participate in the development of SOP and Employee Handbook (10%)
• Work with Risk Management, Law Department, HRSS, Operations, ERC and others for efficiency and process improvement (10%)
Job Qualifications
• Ability to lead and inspire a team of managers to conduct thorough investigations and partner with field teams
• Excellent problem solving and critical thinking skills
• Ability to effectively communicate verbally and in writing with all levels of the organization
• Strong attention to detail
• Keen awareness of FLSA, FMLA, ADA, Workers Compensation, Title VII and other employment laws
• Ability to perform effectively under pressure and make objective decisions
• Excellent collaboration skills
• Ability to work efficiently in a fast-paced environment including listening, responding and electronic documentation
• Strong organization and time management skills
• Facilitation, negotiation and mediation skills
Education/Experience
Bachelor’s degree in human resources or related field preferred. Five years of experience in HR, Employee Relations, Dispute Resolution, or related field. Two+ years of leading a team of 2 or more HR professionals. This position requires travel and overnight stays; a current driver’s license and acceptable driving history is required. SSC-based position.
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Skills Required
- Bachelor's degree in human resources or a related field
- Five years of experience in HR, Employee Relations, Dispute Resolution, or a related field
- Two or more years leading a team of at least two HR professionals
- Current driver's license and acceptable driving history
- Ability to lead and inspire a team of managers conducting investigations
- Knowledge of FLSA, FMLA, ADA, workers' compensation, Title VII, and other employment laws
- Facilitation, negotiation, and mediation skills
- Strong problem-solving, critical-thinking, communication, organization, and time-management skills
- Ability to travel and stay overnight
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The Company
What We Do
pOpshelf is Dollar General’s retail store concept built around an affordable, stress-free shopping experience and rotating, trend-led finds. Its assortment includes seasonal merchandise, housewares and home décor, health and beauty products, cleaning and paper supplies, party goods, candy and snacks, toys, games, electronics, and more. Most items are priced at $5 or less, helping shoppers pick up everyday essentials and special treats.
