Employee Relations Partner I
Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
The Employee Relations Partner I serves as an entry-level professional within the Employee Relations team, responsible for supporting day-to-day employee relations activities and managing Tier 1 workplace investigations. This role is designed for individuals developing their expertise in employee relations and provides a foundational experience in handling routine and lower-complexity matters.
Responsibilities
Conduct Tier 1 investigations by performing initial fact finding and resolving straightforward workplace concerns and termination recommendations independently and with guidance as appropriate
Serve as point of contact for employee relations inquiries received via phone, email, or ticketing systems and escalate complex matters to senior partners as appropriate
Maintain accurate documentation of employment actions and investigation outcomes within case management systems to support compliance and reporting
Provide administrative support including preparing standard separation agreements and coordinating final pay processes
Qualifications
Education Requirements: Bachelor’s degree (Bachelor’s degree in human resources or related field preferred)
Experience Requirements: 2–4 years experience in relevant field (Human resources or employee relations experience preferred)
Travel requirement: No travel requirements
Supervisor Responsibility
Direct Reports: This position does not have supervisory responsibilities for direct reports
Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Required Knowledge and Skills
Excellent attention to detail
Strong written and verbal communication skills
Strong customer service orientation
Strong interpersonal skills
Strong prioritization and organizational skills
Ability to make independent decisions and exercise sound judgment
Ability to gather data, compile information, and prepare reports
Ability to maintain confidentiality
Ability to work effectively with management
Ability to analyze data and research issues
Ability to manage multiple priorities and deadlines
Ability to work independently with minimal supervision
Flexibility to adapt to changing priorities
Proficiency in common business productivity tools
Job Will Remain Open Until Filled
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Responsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Responsibilities
Conduct Tier 1 investigations by performing initial fact finding and resolving straightforward workplace concerns and termination recommendations independently and with guidance as appropriate
Serve as point of contact for employee relations inquiries received via phone, email, or ticketing systems and escalate complex matters to senior partners as appropriate
Maintain accurate documentation of employment actions and investigation outcomes within case management systems to support compliance and reporting
Provide administrative support including preparing standard separation agreements and coordinating final pay processes
Qualifications
Education Requirements: Bachelor’s degree (Bachelor’s degree in human resources or related field preferred)
Experience Requirements: 2–4 years experience in relevant field (Human resources or employee relations experience preferred)
Travel requirement: No travel requirements
Supervisor Responsibility
Direct Reports: This position does not have supervisory responsibilities for direct reports
Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Required Knowledge and Skills
Excellent attention to detail
Strong written and verbal communication skills
Strong customer service orientation
Strong interpersonal skills
Strong prioritization and organizational skills
Ability to make independent decisions and exercise sound judgment
Ability to gather data, compile information, and prepare reports
Ability to maintain confidentiality
Ability to work effectively with management
Ability to analyze data and research issues
Ability to manage multiple priorities and deadlines
Ability to work independently with minimal supervision
Flexibility to adapt to changing priorities
Proficiency in common business productivity tools
Environmental & Physical Requirements
Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.
Additional Information Regarding Job Duties
Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
Skills Required
- Bachelor's degree
- Two to four years of experience in a relevant field
- Human resources or employee relations experience
- Strong written and verbal communication skills
- Ability to maintain confidentiality and exercise sound judgment
- Proficiency in common business productivity tools
What We Do
Advantage Solutions is a business consulting and services company that helps consumer packaged goods brands and retailers improve sales and market execution. Its offerings include selling to retailers, retail merchandising, omnichannel marketing, experiential sampling, private-brand strategy, retail media, and aisle/shelf optimization. The company positions itself as a strategic extension of CPG sales and marketing teams, delivering brand, retailer, and omnichannel execution services.
