Employee Relations Manager

Posted 13 Days Ago
Be an Early Applicant
Salt Lake City, UT, USA
In-Office
Senior level
Healthtech • Pharmaceutical
The Role
Lead and manage complex employee relations investigations, advise senior leaders and HR partners on performance, conflict, and disciplinary matters; analyze trends and deliver regional ER programs; improve case management processes and leverage technology; present findings to leadership and support broader HR strategy to enhance employee experience and organizational effectiveness.
Summary Generated by Built In

Make a meaningful difference to patients around the world. Our talented people are central to the future of Edwards Lifesciences, which is why our Human Resources teams help design, guide, and deliver inspiring experiences for our people. With a fundamental understanding of how to build a supportive community and organizational capability, you’ll deliver solutions to enhance HR strategy and planning. Your work will contribute to enable our teams to thrive as they help patients live healthier and more productive lives. 

Work Schedule: Given the collaborative and complex nature of this work, this role is in person full time in Draper, UT.

How you’ll make an impact:

• Lead and conduct complex investigations and review deviations from policies, procedures and regulations. Work directly with internal and external legal counsel in complex investigations providing both subject matter expertise and case management to ensure fair outcomes, timely completion and documentation.

• Provide expert guidance to senior leaders and HR Business Partners on employee relations matters, including coaching, performance management, conflict resolution, and disciplinary actions.

• Spearhead regional employee relations initiatives and programs. Analyze trends, identify gaps, and deliver actionable solutions that enhance employee experience and organizational effectiveness.

• Analyze and interpret employee relations data to uncover insights, track trends, and present findings to leadership. Help shape a culture of transparency, accountability, and continuous improvement.

• Identify opportunities to streamline and scale employee relations processes. Champion the use of technology and best practices to enhance efficiency and consistency in case management and resolution.

• Take on additional responsibilities that support the broader HR and business strategy.
 

What you’ll need (Required):

• Bachelor's Degree in in related field, 8 Years experience previous related experience or equivalent work experience based on Edwards criteria Required
What else we look for (Preferred):
• Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards
• Extensive knowledge in employee relations, local and regional employment law, requirements as well as EW coaching and counseling resources .
• Proven expertise in Microsoft Office Suite and related systems and/or tools
• Proven successful project management skills
• Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Strict attention to detail
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
• Ability to manage competing priorities in a fast paced environment
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
• Travel (day and overnight by car, air, train, etc.) will vary. Percentage of time is determined by Management

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.

Skills Required

  • Bachelor's Degree in related field
  • 8 years previous related experience or equivalent
  • Ability to travel (day and overnight by car, air, train) as required
  • Work in person full time in Draper, UT
  • Extensive knowledge in employee relations and local/regional employment law
  • Proven expertise in Microsoft Office Suite and related systems/tools
  • Proven project management skills
  • Excellent documentation, communication, negotiating, and relationship management skills
  • Strict attention to detail and ability to manage competing priorities in a fast-paced environment

Edwards Lifesciences Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Edwards Lifesciences and has not been reviewed or approved by Edwards Lifesciences.

  • Retirement Support Retirement programs include a 401(k) match complemented by a separate profit‑sharing contribution. These elements add meaningful long‑term value to total compensation.
  • Equity Value & Accessibility An employee stock purchase plan with a discount and look‑back feature, alongside stock awards for eligible roles, provides notable upside. Program expansions indicate continued accessibility.
  • Leave & Time Off Breadth Time‑off policies include generous PTO, company holidays, and a year‑end holiday shutdown. These offerings enhance work‑life support when available at the site.

Edwards Lifesciences Insights

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The Company
HQ: Irvine, CA
13,687 Employees
Year Founded: 1958

What We Do

Edwards Lifesciences (NYSE: EW), is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more. Our roots date back to 1958 when Miles Lowell Edwards, a retired engineer with a background in hydraulics and fuel pump operations, set out to build the first artificial heart. Edwards believed the heart could be mechanized and was encouraged by Dr. Albert Starr to focus on developing an artificial heart valve. After just two years, the first Starr-Edwards mitral valve was developed and successfully placed in a patient. This innovation spawned Edwards Laboratories. Miles’ fascination with healing the heart and helping patients with heart disease stemmed from his own experience with rheumatic fever as a teenager and continues to fuel our patient-first culture today. Today, we are as passionate about providing innovative solutions for people fighting cardiovascular disease as we have ever been. It's our Credo. It takes integrity, collaboration, innovation, and focus. We are leaders in the design and manufacture of tissue replacement heart valves and repair products as well as advanced hemodynamic monitoring. We partner with physicians to innovate products designed to help patients live longer, healthier, and more productive lives. Our work is both rewarding and a privilege. The importance of what we do defines our approach. We work together to create an environment where ideas can flourish and we provide our people with the resources, expertise and support to bring those ideas to life. For our legal terms and trademarks, please visit: https://www.edwards.com/legal/legal-terms

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