The Role
Handle employee relations cases from intake through documented closure, including fact-gathering, interviews, objective summaries, escalation of significant risks, and proposed resolutions. Partner with leaders on performance improvement plans, coaching documentation, and respectful performance conversations. Maintain confidential case and PIP records, track deadlines and approvals, prepare biweekly review materials, and improve case-management tools.
Summary Generated by Built In
We are looking for an Employee Relations Coordinator to help Credo employees and leaders address workplace concerns with care, fairness, and timely follow-through. You will handle assigned cases from intake and fact-gathering through a proposed resolution and documented closure, with leadership approval. You will also partner with leaders on clear performance improvement plans (PIPs).
Base salary range is $70,000 - $85,000 a year. The base salary offer will depend on factors such as education, experience, training, skills, qualifications, and location. This position is also eligible for a discretionary bonus, equity and a full range of medical and other benefits.
Why Credo
Qualifications
Basic Qualifications
Responsibilities
Benefits
Credo’s mission is to transform connectivity at scale through fast, reliable, and energy-efficient system solutions. Our high-speed copper and optical interconnect products deliver industry-leading power and performance at up to 1.6T to meet the ever-expanding data infrastructure demands of AI.
Our product portfolio includes ZeroFlap (ZF) Active Electrical Cables (AECs) and ZF optical transceivers, OmniConnect memory solutions, and a suite of retimers and DSPs for optical and copper Ethernet and PCIe, all leveraging the PILOT diagnostic and analytics software platform. Credo innovations enable our customers to connect the systems that connect the world.
Credo is committed to creating an inclusive environment for all employees and welcome applicants from diverse backgrounds without regard to race, color, religion, gender, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, ethnicity, genetic information, age, disability, veteran status, or any other legally protected basis. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected].
Base salary range is $70,000 - $85,000 a year. The base salary offer will depend on factors such as education, experience, training, skills, qualifications, and location. This position is also eligible for a discretionary bonus, equity and a full range of medical and other benefits.
Why Credo
- Purpose: We invest in what matters. From meaningful-future shaping projects to competitive compensation, we empower you to grow your career while making a lasting impact.
- People: Connection starts within. We collaborate, celebrate wins, and create an environment where everyone can do their best work.
- Possibilities: Our belief shapes what’s next. Our technology powers the most reliable and energy-efficient connections around the world – and our team powers new products and markets that come next.
Qualifications
Basic Qualifications
- At least two years of People Team, employee relations, performance documentation, or related experience.
- Neutral listening and the ability to conduct balanced intake conversations, fact-gathering, factual summaries, and follow-up under senior oversight.
- Strong writing that turns evidence into clear case records and leader-provided examples into measurable performance documents.
- Working knowledge of California employment practices and judgment about when to involve People Team leadership or Legal.
- Careful organization, discretion, deadline tracking, and comfort with a People system, case tracker, or other access-controlled digital records.
- Clear communication with employees and leaders across different functions, working styles and locations.
- Experience supporting employees and leaders in a technology, engineering, semiconductor or fast-moving office environment.
- Training or supervised experience in workplace investigations, facilitated conversations and PIP drafting.
- Experience organizing digital evidence, versioned documents and recurring review materials.
- A relevant professional certification or bachelor's degree in business, psychology or a related field; equivalent practical experience is welcome.
Responsibilities
- Receive concerns directly or through a People Business Partner; listen to employees, document the allegation and immediate needs, and set the next step with guidance from People Team leadership.
- Handle assigned concerns involving peers, team dynamics, or feedback about leaders; interview relevant people, review records, and prepare objective factual summaries.
- Propose a practical response, obtain approval, facilitate a conversation when appropriate, and document employee follow-up and closure.
- Recognize when a concern involves harassment, discrimination, retaliation, safety, accommodation, leave, or other significant risk, and escalate promptly.
- Partner with leaders to draft specific PIPs and coaching documents with job-related expectations, measurable progress, support and check-in dates.
- Prepare leaders for respectful performance conversations while keeping their ownership of assessment, feedback and decisions clear.
- Maintain accurate, access-controlled case and PIP records, including interviews, evidence sources, approvals, versions, and follow-up.
- Prepare materials for a biweekly review and improve practical case and PIP tools.
Benefits
Credo’s mission is to transform connectivity at scale through fast, reliable, and energy-efficient system solutions. Our high-speed copper and optical interconnect products deliver industry-leading power and performance at up to 1.6T to meet the ever-expanding data infrastructure demands of AI.
Our product portfolio includes ZeroFlap (ZF) Active Electrical Cables (AECs) and ZF optical transceivers, OmniConnect memory solutions, and a suite of retimers and DSPs for optical and copper Ethernet and PCIe, all leveraging the PILOT diagnostic and analytics software platform. Credo innovations enable our customers to connect the systems that connect the world.
Credo is committed to creating an inclusive environment for all employees and welcome applicants from diverse backgrounds without regard to race, color, religion, gender, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, ethnicity, genetic information, age, disability, veteran status, or any other legally protected basis. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected].
Skills Required
- At least two years of People Team, employee relations, performance documentation, or related experience
- Ability to conduct neutral intake conversations, fact-gathering, factual summaries, and follow-up under senior oversight
- Strong writing skills for case records and measurable performance documents
- Working knowledge of California employment practices and judgment about when to involve People Team leadership or Legal
- Organization, discretion, deadline tracking, and comfort with a People system, case tracker, or access-controlled digital records
- Clear communication with employees and leaders across different functions, working styles, and locations
- Experience supporting employees and leaders in a technology, engineering, semiconductor, or fast-moving office environment
- Training or supervised experience in workplace investigations, facilitated conversations, and PIP drafting
- Experience organizing digital evidence, versioned documents, and recurring review materials
- Relevant professional certification or bachelor's degree in business, psychology, or a related field
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Credo is a semiconductor and connectivity technology company developing fast, reliable, energy-efficient solutions for AI-driven applications, cloud computing, and hyperscale networks. Its portfolio is built on SerDes intellectual property, advanced integrated-circuit design, and system-level engineering, supporting data rates up to 1.6T. The company pioneered Active Electrical Cables and provides high-speed interconnect products and IP that reduce bandwidth bottlenecks across modern data-center infrastructure.
