Employee Relations Consultant

Posted 4 Days Ago
Be an Early Applicant
Richmond, VA, USA
In-Office
95K-140K Annually
Senior level
Fintech • Payments • Financial Services
The Role
The Employee Relations Consultant will manage workplace conflict resolution, conduct sensitive investigations, and advise on employee matters while collaborating with HR and legal departments for compliance.
Summary Generated by Built In
CompanyFederal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with a dynamic team of mission-driven professionals to strengthen and protect our economy and our communities.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a work environment where you can truly find balance.

About the Opportunity

As part of the People, Culture and Wellness, the Employees Relations function focuses on conflict resolution, business line consultations, and risk mitigation and strategies to maintain a harmonious and productive workforce.  The Richmond Fed is looking for an Employee Relations Consultant who will help us provide guidance on workplace matters, support effective issue resolutions and help to cultivate a positive and engaging work environment. Reporting to the HR Leader for the Centers of Excellence, you will be part of a small team where your experience and expertise will be leveraged to operationalize the Bank’s vision and goals. 

What You Will Do:

  • Demonstrate ability to operate with a high degree of independence, sound judgment, and discretion in ambiguous or sensitive situations to execute the responsibilities of the Employee Relations Consultant role
  • Conduct complex, high-sensitivity workplace investigations (e.g., harassment, discrimination, retaliation, senior leadership concerns), including witness interviews, credibility assessments, and well-reasoned written findings. Experience in preparing investigation reports for legal review strongly preferred
  • Serve as a trusted advisor to employees and leaders on employee relations matters such as conflict resolution, performance concerns, reorganizations and workplace conduct
  • Research and identify emerging best practices from the external environment and recommend changes to existing practices and/or policies
  • Manage multiple projects concurrently for Employee Relations, including coordination of deliverables from internal and external resources and presentations to sponsors and stakeholders
  • Analyze employee metrics and leverage technology to illustrate the organizational health of the organization
  • Implement a feedback loop to drive continuous improvement, which includes sharing key themes, gaps, and training opportunities within the organization
  • Collaborate closely with HR, Management and Legal departments to ensure effective handling of employee relations issues in compliance with Bank policies and labor laws
  • Utilize a consistent framework in support of established SLAs to support the Bank’s vision
  • Identify and assess employee relations risk and partner with HR and Legal to develop proactive strategies to mitigate organizational and legal exposure
  • Provide guidance on HR policies and procedures ensuring there is consistent application across the organization

Qualifications:

  • Minimum of five years of Employee Relations experience, including independent ownership of complex workplace investigations and advising senior leaders on high-risk employee matters
  • Superb consultation, mediation and investigation experience required
  • Excellent interpersonal communication skills (both verbal and written)
  • Keen attention to detail while meeting deadlines in a fast-paced environment
  • Strong writing, time management, and organizational skills
  • Skilled relationship builder at all levels of the organization
  • Experience in a highly regulated environment or supporting a complex organization (e.g., financial services, higher education, healthcare) preferred

Discover the Reason Why So Many People Love It Here!  

When you join the Richmond Fed, not only will you find a challenging and purposeful career, you’ll also have access to a wide range of benefits and perks that support your health and wealth, including: 

  • Great medical benefits 
  • Pension and 401(k) with employer match 
  • Paid time off 
  • Tuition reimbursement 
  • Paid volunteer leave 
  • Onsite amenities that make working here fun! 

Other Requirements and Considerations:

  • Candidates should review the Bank’s Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
  • If you need assistance or an accommodation due to a disability, please notify [email protected].
  • Employees who work at and/or visit another Federal Reserve entity or outside business as part of their job duties are required to comply with any onsite safety and health protocols of those organizations (including, but not limited to, requirements to vaccinate or test, mask, social distance, etc.).
  • Sponsorship is not available for this role. Selected candidate is subject to special background check procedures.
  • The hiring range for Human Resources Specialist Senior is 95,000 – 120,000 annually.
  • The hiring range for Human Resources Specialist Advanced is 105,000 – 140,000 annually.
  • Salary offered will be based on the job responsibilities and the individual’s knowledge, skills, and experience as defined in the job qualifications.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job Category

Work ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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The Company
Kansas City, MO
2,289 Employees

What We Do

This page is dedicated to Federal Reserve System career and employment related information only. Comments not pertaining to Fed recruiting will be removed. The Fed - Make a world of difference in the global economy OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward. Why Our People Choose Us: Our reputation precedes us There will always be room for personal growth Our people are first You’ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague. Find your preferred locations around the United States and explore the breadth of opportunity available at the Federal Reserve. Atlanta https://www.frbatlanta.org/ Boston http://www.bostonfed.org/ Chicago https://www.chicagofed.org/ Cleveland https://www.clevelandfed.org/ Dallas http://dallasfed.org/ Kansas City https://www.kansascityfed.org/ Minneapolis https://www.minneapolisfed.org/ New York http://www.newyorkfed.org/ Philadelphia https://www.philadelphiafed.org/ Richmond https://www.richmondfed.org/ San Francisco http://www.frbsf.org/ St. Louis https://www.stlouisfed.org/ Board http://www.federalreserve.gov/

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