Employee Relations Business Partner

Posted 22 Days Ago
2 Locations
In-Office
166K-195K Annually
Senior level
Fintech • Cryptocurrency
Robinhood's mission is to democratize finance for all.
The Role
Support Employee Relations operations by assisting with investigations, case management, documentation, reporting, and cross-functional coordination. Help prepare training materials, manage severance and accommodation logistics, monitor ER inbox, and ensure compliance with employment laws and company policies.
Summary Generated by Built In
Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

As an Employee Relations Business Partner, you will play a critical supporting role on the Employee Relations team. You’ll assist with the day-to-day employee relations operations, ensuring we maintain a fair, compliant, and supportive workplace. This is a great opportunity for someone early in their HR career to learn the foundations of employee relations and contribute substantially across multiple areas.

This role is based in our Chicago, IL and Westlake, TX offices, with in-person attendance expected at least 3 days per week. 

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do
  • Align employee relations (ER) policies with legal requirements and company values
  • Assist with tracking feedback, conducting research, compiling data, and coordinating updates with internal stakeholders.
  • Support cross-functional partners by preparing resources, scheduling meetings, and tracking follow-ups
  • Assist in ER investigations and observe interviews under the guidance of senior ER team members
  • Collaborate with Learning & Development and Legal to support ER-related training initiatives. Assist in preparing materials and managing logistics for sessions on topics such as investigations, policy adherence, and performance management
  • Maintain accurate case records in HR Acuity, ensure documentation meets compliance standards, and produce routine reports
  • Assist in managing severance agreements and accommodation logistics, including documentation and vendor communication
  • Monitor the ER team inbox, respond to standard inquiries, and escalate complex or sensitive matters as needed
What you bring
  • 10 years of HR experience, including a minimum of 3 years in employee relations or HR business partner roles in dynamic, high-growth environments
  • Ability to collaborate across levels and departments to support ER strategies and outcomes
  • Knowledge of core HR practices and employment laws at both the state and federal level
  • Familiarity with ER areas, such as performance management, corrective action, and conflict resolution; you are able to navigate complex conversations and provide objective input
  • Ability to analyze people data and translate insights into actionable recommendations
  • Strong organizational and communication skills, with attention to detail
  • Experience with HR tools, including case management systems (e.g., HR Acuity)
What we offer
  • Challenging, high-impact work to grow your career
  • Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
  • Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
  • Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
  • Employer-paid life & disability insurance, fertility benefits, and mental health benefits
  • Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
  • Exceptional office experience with catered meals, events, and comfortable workspaces

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
$166,000$195,000 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$146,000$172,000 USD
Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)
$129,000$152,000 USD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Skills Required

  • 5+ years of HR experience, including a minimum of 3 years in employee relations or HR business partner roles
  • Knowledge of core HR practices and employment laws at both the state and federal level
  • Familiarity with employee relations areas such as performance management, corrective action, and conflict resolution
  • Ability to analyze people data and translate insights into actionable recommendations
  • Strong organizational and communication skills with attention to detail
  • Experience with HR tools, including case management systems (e.g., HR Acuity)
  • Ability to collaborate across levels and departments to support ER strategies
  • In-person attendance expected at least 3 days per week in the Chicago, IL office

Robinhood Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Robinhood and has not been reviewed or approved by Robinhood.

  • Healthcare Strength Healthcare is described as best-in-class, with strong medical, dental, and vision coverage, mental-health support, and life and disability insurance. Low premiums and solid dependent coverage are also noted, reinforcing the strength of core health benefits.
  • Equity Value & Accessibility Equity grants through RSUs and an ESPP are standard, and for many tech roles equity meaningfully lifts total compensation when the stock performs. Clear multi-year vesting schedules make ownership accessible as a core part of the pay mix.
  • Parental & Family Support Parental leave and fertility benefits are emphasized, with generous paid time for new parents cited as a standout. Family-oriented policies are consistently portrayed as a strong component of the package.

Robinhood Insights

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The Company
HQ: Menlo Park, CA
5,002 Employees
Year Founded: 2013

What We Do

Robinhood Markets, Inc. (NASDAQ: HOOD) transformed financial services by introducing commission-free stock trading and democratizing access to the markets for millions of investors. Today, Robinhood, through its subsidiaries, lets you trade stocks, options, futures (which includes event contracts), and crypto, invest for retirement, earn with Robinhood Gold, and access an expert-managed portfolio with Robinhood Strategies. Headquartered in Menlo Park, California, Robinhood puts customers in the driver’s seat, delivering unprecedented value and products intentionally designed for a new generation of investors. Additional information about Robinhood can be found at www.robinhood.com.

Why Work With Us

At Robinhood, we are building an elite team, applying frontier technologies to the world’s biggest financial problems. Every role can make a real impact. We’re a team of builders, doers, and bold thinkers who thrive in a high-performance environment and take pride in raising the bar for ourselves and the millions of customers we serve.

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