Employee Relations Analyst

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Employee Relations Analyst provides support in all areas of employee relations programs. The incumbent in this role is responsible for the administration of approved organization-wide employee relations policies and practices. He/She participates in employee relations audits and reviews and makes recommendations to resolve issues. The Employee Relations analyst may take part in grievance procedures and exit interviews. This incumbent closely partners with the Legal COE to mitigate risk to the company.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Applies and enforces company employment policies. Facilitates corrective actions and terminations, using conflict resolution training and methods.
• Collaborates with HR COEs to assist in settling and resolving HR-related issues.
• Advises, coaches and guides managers on basic disciplinary issues including misconduct, policy or practice violations, corrective actions and terminations. Reviews performance improvement plans (PIPs) and written warnings for accuracy and enforceability.
• Creating and maintaining a range of metrics to inform and measure employee relations efforts.
• Assists in developing HR policies, processes and procedures.
• Develops and maintains tools to help standardize processes and scale the employee relations function. Creates presentation materials and provides training and workshops on relevant employee relations topics and recent employment law updates.
• Provide administrative support to Employee Relations COE. Prepare reports, documents, and presentations.
• Researches, develops and recommends solutions to ensure compliance with all applicable local, state and federal employment-related laws and regulations.
• Serves as the point of contact for all Markets to coordinate the collection and submission of documents that support the company’s position on termination decisions. Coordinates and conducts exit Interviews.
• Prepares employee letters including resignation acceptance, response, etc.
• Collaborates with the Legal team to reviews Employment Agreements (EAs) to determine appropriate claw back initiatives.
• Conducts research on labor laws in various states to ensure compliance as well as, best practices.
• Collaborates with managers to ensure consistent application of policies, practices and procedures to deliver HR solutions that positively impact the business.
• Oversees compliance with mandatory federal and state job site postings for all markets. Plans and conducts compliance monitoring reviews, then recommends for remedial action based on findings.
• Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of local, state and federal labor laws and regulations
• Ability to coach management through conflict resolution, performance management, corrective action, progressive discipline and just cause in employment
• Demonstrated knowledge of conflict resolution practices with the ability to handle very difficult or volatile situations / individuals effectively
• Demonstrated understanding of employee relations specific concepts and knowledge of employee relations practices and programs
• Strong attention to detail and ability to maintain a high degree of accuracy Thorough knowledge of confidentially requirements regarding personnel, payroll, and other employment matters, with the ability to exercise judgement and discretion in sensitive and/or confidential issues Ability to prepare concise, persuasive, and grammatically correct written material
• Critical thinking, analytical and problem solving skills or ability to conduct analysis and develop innovative, effective solutions and/or recommendations
• Ability to prioritize and balance multiple tasks
• Solid inclination to research and resolve complex employee issues
• Ability to find and accurately document facts and information related to employee performance and conduct
• Top-notch organizational skills with the instant ability to re-prioritize and take appropriate action within an ever-changing environment
• Demonstrates effective active listening, critical thinking and group facilitation skills
• Works independently and identify potentially more effective methods of work operation
• Excellent interpersonal skills
• Exceptional written and verbal communication skills
• Strong problem solving & conflict resolution skills
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook
• Able to travel locally, regionally, nationally up to 20% of the time
• Fluent in English. Bilingual: English/Spanish or English Creole highly desired
• This position requires use of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

• Bachelor’s degree in Human Resources, Business Administration or a closely related field OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required
• A minimum of 2 years’ Human Resources, Employment Law or similar legal work experience required; direct Employee Relations experience strongly preferred
• Performance Management experience a plus

PAY RANGE:

$64,583 - $92,262 Salary

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

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