Who are we
Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
About The Role
Knight Frank is looking to hire an Employee Relations Advisor to join their Head Office in Baker Street.
Role:
We are seeking an individual who can support the Head of Employee Relations in ER and HR activity across the UK Knight Frank Business. Additionally working with the HR Business Partner team to ensure seamless HR support for our clients, which is consistent and in keeping with best practice.
Responsibilities:
Regions
To support the regional offices as with London, offering a consistent level of support and advice across divisions.
Employee Relations
To support and advise the business on dealing with all Employee Relations matters as directed, including but not limited to, investigations, disciplinary matters, grievances, probation management, wellbeing and absence management, flexible working, performance improvement and change and redundancy procedures (both collective and individual) as needed
Building excellent stakeholder relationships with leaders and managers of Knight Frank, establishing credibility as a trusted advisor
Ensuring advice reflects HR best practice and employment law, whilst balancing risk and commercial considerations
Ensuring an understanding of employment law developments and changes are understood, and reflected in ER practice
Support the HR Business Partner and Head of Employee Relations with Settlement Agreements; including the drafting of agreements, coordinating the administration of the employee’s exit from the Firm and settlement monies in a timely manner.
To assist TUPE projects as and when required.
To assist with Business Change initiatives were needed
Supporting the Head of Employee Relations with Employment Tribunal activity as needed
Systems and Management Information
Ensure a full and accurate record is maintained of employee relations case data
Ensure case records and documents are accurately and appropriately stored and filed
Support the provision of Employee Relations data and reports as and when requested, ensuring accurate and timely reporting, including trend information as applicable
Maintenance of Management Information database in order to provide reports for the HR Business Partner and Group Head of HR to use for Department Head and Sub Divisional Head meetings.
Employment Policy
Assisting with the administration of the Knight Frank HR policy pages
Assisting the Head of Employee Relations with policy development for Knight Frank, including understanding of legislative compliance best practice, benchmarking and drafting of employment policies
Understanding developments in Employment law, and their potential impact on policy and practice
Required professional experience and personal skills
Employee Relations and Employment Law knowledge gained through employee relations specialist, generalist experience or through relevant experience in a management or legal role preferably in a fast moving and commercial environment
Experience of ER case management and working in partnership with business managers.
Strong commercial approach with a good understanding of business needs, whilst also balancing risk considerations
Experience of coaching and influencing line managers
Excellent communication and influencing skills, both verbal and written
Ability to prioritise in a fast-paced environment and manage workload to deliver to tight deadlines
Ability to clearly and accurately interpret and communicate relevant and complex information
Ability to establish credibility quickly by building effective working relationships
Strong team approach
Solution focus with good problem solving abilities
Ideally CIPD qualified (desirable)
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
What We Do
At Knight Frank, we build long-term relationships, which allow us to provide personalised, clear and considered advice on all areas of property, in all key markets. We believe personal interaction is a crucial part of ensuring every client is matched to the property that suits their needs best – be it commercial or residential. Operating in locations where our clients need us to be, we provide a worldwide service that’s locally expert and globally connected. Inspired teams naturally provide excellent and dedicated client service. Therefore, we’ve created a workplace where opinions are respected, where everyone is invited to contribute to the success of our business and where they’re rewarded for excellence. The result is that our people are more motivated, ensuring your experience with us is the best that it can be. At Knight Frank, we value our vibrant online community and appreciate your active participation on our social channels. We strive to maintain a safe, respectful, and inclusive environment for all users. Please adhere to the following guidelines to ensure a positive experience for everyone: - We encourage and welcome your comments and feedback, however, they should be shared in a constructive, respectful manner. - We reserve the right to reject or remove comments that are not in keeping with our policy and to block or ban users/followers who violate this policy. - Please treat each other with courtesy and respect. Hate speech, discrimination, or offensive content of any kind will not be tolerated. Our moderators reserve the right to remove any content and any user who violates these guidelines that are intended to maintain a welcoming and respectful community. Thank you for being a valued member of the Knight Frank community.
