Employee Experience Specialist

Posted 4 Days Ago
Be an Early Applicant
Ciénega De Flores, Nuevo León, MEX
In-Office
Senior level
Appliances • Industrial
The Role
Drives employee engagement, culture, communication, recognition, listening, and employer-branding initiatives. Coordinates surveys, events, campaigns, employee feedback, organizational change communications, and job-description management. Tracks employee experience metrics, supports action planning, and partners with leaders and employees to improve organizational effectiveness. The role is fully onsite in a manufacturing facility and requires cross-functional project coordination, strong communication, analytical skills, and advanced Microsoft Office proficiency.
Summary Generated by Built In

POSITION PURPOSE

• Drive a positive and consistent employee experience through initiatives focused on culture, engagement, communication, recognition, and employee listening.

• Strengthen employee connection to BAC's values, culture, and business objectives.

• Coordinate employee experience programs while ensuring the standardization and maintenance of job descriptions.

PRINCIPAL ACCOUNTABILITES

• Coordinate employee engagement and organizational climate surveys, analyze results, and support action planning.

• Design and implement initiatives that reinforce company culture, values, and desired behaviors.

• Implement employee listening mechanisms such as pulse surveys, focus groups, and feedback sessions.

• Develop and manage the internal communication calendar to ensure timely and effective messaging.

• Plan and execute employee events, campaigns, and activities that promote engagement and belonging.

• Administer and enhance employee recognition programs.

• Identify opportunities to improve key moments throughout the employee lifecycle.

• Coordinate the creation, review, standardization, and maintenance of job descriptions.

• Support organizational change initiatives through communication and engagement strategies.

• Define, track, and report employee experience and engagement metrics.

• Maintain a regular presence on the production floor to understand employee needs and gather feedback.

• Support employer branding and employee value proposition initiatives in partnership with Talent Acquisition.

NATURE AND SCOPE

• Supports employee engagement, communication, culture, and recognition initiatives across the organization.

• Partners with leaders and employees to improve the overall employee experience.

• Coordinates employee listening activities and follows up on improvement actions.

• Maintains ownership of the job description management process.

• Provides data, insights, and recommendations to support people-related decisions and organizational effectiveness.

KNOWLEDGE & SKILLS

• Bachelor's degree required.

• Advanced English proficiency.

• 4-6 years of experience in Organizational Development, Talent Management, Employee Experience, or similar areas.

• Knowledge of employee engagement, organizational climate, and employee listening methodologies.

• Experience coordinating communication, culture, engagement, and recognition programs.

• Knowledge of job description development and maintenance methodologies.

• Strong written and verbal communication skills.

• Advanced proficiency in Microsoft Office, particularly PowerPoint and Excel.

• Experience managing projects and coordinating cross-functional initiatives.

• Strong analytical, organizational, and problem-solving skills.

• Ability to work effectively with employees at all organizational levels.

• Experience in manufacturing environments preferred.

LOCATION:

• This role is 100% onsite M-F, at our Ciénega de Flores facility.

• Schedule: Monday through Friday, 6 A.M. - 3:36 P.M.

Skills Required

  • Bachelor's degree
  • Advanced English proficiency
  • 4-6 years of experience in Organizational Development, Talent Management, Employee Experience, or similar areas
  • Knowledge of employee engagement, organizational climate, and employee listening methodologies
  • Experience coordinating communication, culture, engagement, and recognition programs
  • Knowledge of job description development and maintenance methodologies
  • Strong written and verbal communication skills
  • Advanced proficiency in Microsoft Office, particularly PowerPoint and Excel
  • Experience managing projects and coordinating cross-functional initiatives
  • Strong analytical, organizational, and problem-solving skills
  • Ability to work effectively with employees at all organizational levels
  • Experience in manufacturing environments

Baltimore Aircoil Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baltimore Aircoil Company and has not been reviewed or approved by Baltimore Aircoil Company.

  • Retirement Support — Retirement programs include a 401(k) with employer match plus participation in an ESOP through the parent company, enhancing long‑term wealth building. Together, these ownership and savings elements stand out as a strong component of total compensation.
  • Healthcare Strength — Core healthcare offerings span medical, dental, and vision with access to HSA/FSA options and telehealth. This breadth provides a solid baseline of coverage across common needs.
  • Fair & Transparent Compensation — Compensation is positioned as competitive for the local market in many roles, with shop‑floor pay ranges consistent with that framing. Tuition reimbursement and related perks further strengthen the overall value beyond base pay.

Baltimore Aircoil Company Insights

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The Company
HQ: Jessup, Maryland
1,180 Employees
Year Founded: 1938

What We Do

At BAC, we don’t just build cooling systems, we shape the future of sustainable solutions. With over 85 years of innovation, we lead the HVAC, industrial, and refrigeration industries in delivering evaporative, hybrid, and dry cooling technologies that power the world’s most demanding environments. Global Reach | Sustainable Stewardship | Relentless innovation From data centers to manufacturing plants, our solutions help customers reduce energy use, improve efficiency, and protect the planet. Every day, our 3,000+ employees from our 500+ sales offices and 10 factories globally work side-by-side with partners to deliver smarter, safer, and more sustainable cooling. We’re proud to be part of Amsted Industries, an employee-owned company that thrives on teamwork, integrity, and enterprise. At BAC, we’re inspired by nature and powered by our people. Founded in 1938, BAC (Baltimore Aircoil Company) is a global leader in sustainable cooling solutions. Our mission is simple yet powerful: to continually advance truly sustainable cooling, inspired by nature and powered by our people, for a world that depends on it to grow, succeed, and thrive. We serve a wide range of industries, from commercial HVAC and industrial processing to mission-critical data centers, delivering high-performance solutions that balance human and planetary health. Our Values: -- Courage -- Innovation -- Responsibility -- Trust Why Work at BAC? BAC is more than a workplace, it’s a community. We empower our employees to lead, innovate, and grow. Our culture thrives on collaboration, inclusion, and a shared commitment to sustainability. Whether you're in engineering, marketing, operations, or customer service, your work at BAC makes a global impact. At BAC, You Can: -- GROW -- MAKE AN IMPACT -- FEEL VALUED -- BELONG We are: -- Employee-owned through Amsted Industries (US only) -- Globally present with local expertise -- Leaders in sustainability and innovation

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