Employee Experience Manager

ABOUT THE BRAND:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide.  Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com

ROLES AND RESPONSIBILITIES

EMPLOYEE EXPERIENCE & INTERNAL COMMUNICATION:

• Develop, implement, and manage employee experience programs that align with strategic objectives.
• Oversee the planning and execution of onsite and virtual company events (including Community Giving, and DE&I Strategic Partners events)
• Oversee Employer Resource Groups (ERGs) to ensure alignment with business objectives and drive belonging, community, and inclusion for our employees.
• Manage the employee communications and events calendar, preparing short-term and long-term plans and content to support strategic objectives and enhance employee engagement.
• Design and execute effective employee listening initiatives (i.e., focus groups, surveys, etc.) to inform and guide our efforts to enhance employee experience and increase engagement.
• Define and measure consistent metrics for the success of our engagement programs/initiatives.
• Champion employee experience, partnering with company leadership to foster a collaborative, innovative, and inclusive culture.
• Support community giving programs and strategic partnership events, including planning, coordination, employee participation, and impact tracking, aligned with company values and culture.
• Supports company-wide communication strategies that support business priorities, culture, and employee engagement.
• Administrator of internal communication channels, including executive announcements, intranet content, newsletters, and town halls.
• Partner with Sr HR leadership to develop messaging for organizational updates, change initiatives, and key business milestones.
• Collaborate cross-functionally with HR, Marketing, Employee Experience, and business leaders to support enterprise initiatives.
• Manage communication calendars, project timelines, and competing priorities.
• Support ad-hoc projects/initiatives as needed.

Learning and development:

• Partner with and support the Senior Director in the design, execution, and continuous improvement of corporate learning and development programs.
• Facilitate and co-deliver training sessions, workshops, and leadership development experiences across virtual and in-person formats, ensuring a high-quality and engaging learner experience.
• Lead coordination of program logistics, execution, and end-to-end delivery, including vendor coordination, scheduling, communications, and learner support.
• Manage data collection, reporting, and analysis for learning programs, developing dashboards and insights that track participation, completion, engagement, and program effectiveness to inform decision-making and continuous improvement.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficiency in Microsoft Applications (i.e., Excel, PowerPoint, Word)
• Proficiency in designing and activating large-scale employee initiatives.
• Ability to influence and build collaborative relationships with key stakeholders.
• Ability to manage multiple projects simultaneously.
• Ability to manage and mentor a team.
• Strong creative and strategic thinking skillset
• Strong organization, mindfulness, and follow-up skills
• Strong written and verbal communication skills

EDUCATION AND EXPERIENCE

• Bachelor’s degree in communications or human resources
• Minimum 5 years’ experience in Human Resources or Program / Project Management

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a designated professional office workstation and environment.
• Extensive use of office equipment and other business-related machines and software.

DISCLAIMER

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time.  Other duties may also apply.  Nothing in this position description changes the at-will employment relationship existing between the Company and its employees.  Distribution of this item outside of the Company without an authorized release is a violation of Company policy.

DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!