Employee Experience and HR Coordinator

TITLE:

Title: Employee Experience and HR Coordinator

Reports To: Head of Indivior Experience and Office of the CEO

Location: Richmond, VA

Indivior is a global pharmaceutical company working to help change patients' lives by developing medicines to treat opioid use disorder (OUD). Our vision is that all patients around the world will have access to evidence-based treatment for the chronic conditions and co-occurring disorders of OUD. Indivior is dedicated to transforming OUD from a global human crisis to a recognized and treated chronic disease. Building on its global portfolio of OUD treatments, Indivior has a pipeline of product candidates designed to expand on its heritage in this category. Headquartered in the United States in Richmond, VA, Indivior employs over 1,000 individuals globally and its portfolio of products is available in over 30 countries worldwide. Visit www.indivior.com to learn more. Connect with Indivior on LinkedIn by visiting www.linkedin.com/company/indivior.  

POSITION SUMMARY:

We are seeking a highly organized and detail-oriented worker to fill a dual role of an Employee Experience and HR Coordinator to support the US HR and Administrative teams with a wide range of administrative and operational tasks. The ideal candidate will be proactive, resourceful, and capable of managing multiple priorities in a fast-paced environment. This role is essential to ensuring the smooth day-to-day operations of the department and supporting internal and external communications.

ESSENTIAL FUNCTIONS:

The responsibilities of this role include, but are not limited to, the following:

HR Administration

• Coordinate and manage daily administrative tasks, including scheduling meetings, maintaining calendars, and handling correspondence organized filing systems (digital and physical) for easy retrieval of information
• Perform other administrative duties as assigned to support the HR function

Employee Life Cycle

• Provide administrative support to the HR team in areas such as onboarding, new hire orientation, off-boarding, training.
• Assist with compliance and audit-related documentation including conflict-of-interest attestation process

Vendor Management

• Serve as point of contact to manage all US Human Resource PO’s
• Support budgeting and expense tracking processes
• Coordinating with internal teams to integrate vendor services into HR systems.
• Ensuring data security and privacy protocols are followed.
• Training internal staff on how to work with the vendor.
• Tracking vendor performance against SLAs and KPIs.
• Conducting regular reviews and audits.
• Addressing issues or service gaps proactively.
• Maintaining open communication with vendors.
• Managing renewals, renegotiations, or terminations.
• Building strategic partnerships for long-term value.

Support to HRBP, EAs

• Prepare reports, presentations, and other documents as needed.
• Serve as a point of contact for internal teams and external partners.
• Perform other duties as assigned to support the team and organization.

Events

• Help organize employee engagement activities, training sessions, and company events Assist with event planning, logistics, and coordination of internal and external meetings.

Reward & Benefits

• Processing on SPOT awards
• Provide support entering one-time payments.
• Update payroll with any employee contribution/deduction change.
• Act as central point for all C&B invoices and process accordingly- including processing PO’s on time.

• Manage process for new vendors.

MINIMUM QUALIFICATIONS:

• Associate’s or Bachelor’s degree in Business Administration, Office Management, or a related field preferred.
• 5+ years of experience in an administrative or coordinator role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
• Must have strong HRIS experience (SAP, Workday, LMS)
• Ability to work independently and collaboratively in a team environment.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• High level of discretion and ability to handle confidential information.
• Ability to multitask and prioritize in a fast-paced environment.
• Experience in and/or working with tax consultants, 401k, audit systems and environments, insurance companies, IRS, finance and payroll.

COMPETENCIES/CONDUCT:

In addition to the minimum qualifications, the employee will demonstrate:

• Familiarity with budgeting and financial reporting.
• Knowledge of office management systems and procedures.
• Ability to collaborate effectively.
• High EQ
• Commitment to professional growth.
• Familiarity with benefits and compensation (preferred).
• Strong decision making skills.