The Role
Manage the Employee Engagement function, develop engagement strategies, oversee communication, and enhance employee experience through HR initiatives and metrics analysis.
Summary Generated by Built In
- Lead and manage the Employee Engagement function across the organization and overseas branches.
- Set team objectives, supervise performance, and ensure business continuity.
- Develop and implement engagement strategies aligned with overall HR strategy.
- Oversee internal communication channels, meetings, and employee newsletters to ensure transparency and participation.
- Manage Employer Branding and Employee Value Proposition (EVP) to attract and retain talent.
- Measure and analyze engagement metrics (surveys, satisfaction, eNPS) and prepare dashboards and reports.
- Enhance employee experience by reviewing and improving HR policies and processes.
- Lead cultural initiatives, engagement programs, campaigns, and onboarding processes.
- Conduct and analyze exit interviews to improve retention.
- Ensure compliance with policies, operational controls, and business continuity requirements.
Requirements
- Bachelor’s degree in Business Administration or a related field.
- At least 8 years of relevant professional experience.
- Proficient in English (reading and writing).
- In-depth knowledge of HR systems, policies, and procedures.
- Strong understanding of internal and external regulations and operational processes.
- Proficient with computer applications and HR systems.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Analytical and problem-solving skills.
- Supervisory and managerial experience.
- Team-oriented with strong collaboration skills.
- Effective planning and organizational abilities.
Skills Required
- Bachelor's degree in Business Administration or a related field
- At least 8 years of relevant professional experience
- Proficient in English (reading and writing)
- In-depth knowledge of HR systems, policies, and procedures
- Strong understanding of internal and external regulations and operational processes
- Proficient with computer applications and HR systems
- Excellent communication and interpersonal skills
- Strong negotiation and persuasion abilities
- Analytical and problem-solving skills
- Supervisory and managerial experience
- Team-oriented with strong collaboration skills
- Effective planning and organizational abilities
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The Company
What We Do
Bank of Jordan is a leading financial institution established in 1960, offering a comprehensive range of personal and corporate banking services, including digital banking solutions, and plays a pivotal role in supporting investments and economic development in Jordan and the region.
