Employee Engagement Manager

Posted 4 Days Ago
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Indianapolis, IN, USA
In-Office
Senior level
Angel or VC Firm • Information Technology
The Role
Leads employee engagement strategy through listening programs, surveys, focus groups, feedback analysis, executive reporting, engagement initiatives, and action planning. Advises leaders on improving organizational health and employee experience, manages mentorship and employee resource group programs, researches workplace trends, and develops communications that foster connection, belonging, transparency, and trust.
Summary Generated by Built In

Job Description:

We’re KSM, one of the top 50 largest independent advisory, tax, and audit firms in the United States. But more than our size, it’s our people and culture that set us apart. We believe great things happen when people are supported, challenged, and given the freedom to do their very best work. That’s why we’ve built a workplace where your career and personal life can thrive together – where you have the flexibility to manage your time, the resources to grow, and a team that genuinely cares about your success.

We’ve been employee-owned since 2001, giving every team member a stake in our collective success. This ownership mentality fosters a culture of collaboration, curiosity, and excellence  – where new ideas are welcomed, different perspectives are valued, and you’re encouraged to explore what excites you most. Whether you’re expanding your skills, tackling new challenges, or making an impact beyond the office, we provide the resources and support to help you grow in the direction that’s right for you.

At KSM, your contributions matter – not just to the firm, but to your colleagues, clients, and the communities we serve across the U.S. If you’re looking for a place where you can do meaningful work, build lasting relationships, and grow in ways that align with what’s most important to you, we’d love to meet you.

Position Summary

The Employee Engagement Manager leads KSM's employee engagement strategy by creating meaningful experiences that strengthen culture, connection, and organizational performance. Through employee listening, strategic consulting, and engagement programming, this role partners with leaders across the firm to translate employee insights into action, evolve the employee experience, and foster an environment where people can do their best work.


Responsibilities
  • Lead the firm's employee listening strategy, including the annual engagement survey lifecycle and focus groups, pulse surveys, interviews, and targeted feedback initiatives.
  • Partner with business leaders to define listening objectives and measure organizational health.
  • Serve as a trusted advisor to leaders by translating employee feedback into actionable strategies that strengthen employee and team engagement and organizational performance; and coaching leaders on interpreting results and implementing sustainable action plans
  • Analyze quantitative and qualitative employee feedback and present meaningful insights to leadership.
  • Develop executive dashboards, reports, and presentations.
  • Facilitate engagement debriefs and action planning sessions.
  • Provide strategic leadership for key engagement programs, including mentorship, employee resource groups (ERGs), and other firm-wide engagement initiatives that foster connection and belonging
  • Partner across People Operations to improve programs, policies, and employee experience.
  • Measure the effectiveness of engagement initiatives and recommend improvements.
  • Research emerging workplace trends and recommend innovative approaches that strengthen employee engagement, culture, and the employee experience.
  • Develop communications supporting participation, transparency, and employee trust.

Requirements / Qualifications
  • Bachelor's degree in Business Administration, Human Resources, Accounting, or a related field.
  • 5+ years of experience in employee engagement, human resources, talent development, talent acquisition, or a related discipline.
  • Experience analyzing employee data and presenting recommendations to leadership.
  • Experience facilitating meetings, workshops, or action planning sessions.
  • Strong analytical, communication, facilitation, consulting, and relationship-building skills.
  • Knowledge of survey methodology, organizational effectiveness, change management, and process improvement.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, sex, sexual orientation, gender identity, disability, genetic information, national origin, race, religion, veteran status, or any other protected category. 

KSM only accepts resumes directly submitted by a candidate and referrals submitted by current KSM employees. Unsolicited resumes or candidate profiles sent by staffing agencies and fee-based referral services will not be considered outside of a signed KSM vendor contract. KSM will not pay a fee to recruiters or agencies that do not have a signed KSM vendor contract.

Skills Required

  • Bachelor's degree in Business Administration, Human Resources, Accounting, or a related field
  • 5+ years of experience in employee engagement, human resources, talent development, talent acquisition, or a related discipline
  • Experience analyzing employee data and presenting recommendations to leadership
  • Experience facilitating meetings, workshops, or action planning sessions
  • Strong analytical, communication, facilitation, consulting, and relationship-building skills
  • Knowledge of survey methodology, organizational effectiveness, change management, and process improvement
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The Company
HQ: Indianapolis, IN
690 Employees
Year Founded: 1942

What We Do

KSM (Katz, Sapper & Miller) is a nationally recognized advisory, tax, and audit firm. Through our deep experience across multiple disciplines and industries, we help our clients make sense of where they’ve been, what’s on the horizon, what’s changing, and what they need to do to prosper in the years ahead. We leverage emerging technologies, combined with our people’s differing perspectives, ingenuity, and creativity, to help our clients solve their most difficult challenges. KSM’s mission is also our passion and our commitment: We inspire great people to do great things. Our success starts with our people, the true assets of our firm. KSM is a place where you’ll be encouraged to find your purpose, exercise your creativity, and drive innovation forward. It’s a place where you’ll be challenged, advance quickly, and work in a stimulating, flexible, and supportive environment. At KSM, we’re always looking for remarkable people to join our team. Check our Jobs section to explore a career full of possibilities

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