Employee Development Facilitator

We're currently seeking a Facilitator, Employee Development to join our Human Resources team. This role is responsible for facilitating engaging in-person and virtual learning experiences that support employee performance, professional growth, and organizational success. This role develops, maintains, and continuously improves training curricula and learning resources while partnering with business leaders and subject matter experts to identify and address learning and development needs. By applying adult learning principles, instructional methodologies, coaching techniques, and performance improvement practices, the Employee Development Facilitator builds employees' knowledge, skills, and confidence while supporting organizational performance. This role evaluates program effectiveness, implements improvements based on business needs and learner feedback, and leverages learning technologies and best practices to foster a culture of continuous learning, growth, and development. This position reports on-site to our state-of-the-art headquarters in Richmond Heights, Ohio and reports to the Director, Employee Development & Analytics.

RESPONSIBILITIES

• Serve as a positive ambassador for Flexjet’s culture and values by building strong relationships, collaborating effectively across departments, supporting colleagues, and creating learning experiences that encourage engagement, teamwork, and continuous development.

• ?Facilitate engaging virtual and in-person learning programs utilizing adult learning principles, instructional methodologies, and a variety of training techniques to maximize learner engagement and knowledge retention.

• Deliver onboarding, systems, professional development, and other learning programs assigned.

• Coordinate employee training programs, distributing learning materials, expectations and assignments, provide status updates, and ensure participants and leaders have the information needed to support successful learning outcomes.

• Maintain the program calendar, logistics, materials, and resources required for successful delivery.

• Partner with HR, department leaders, and subject matter experts to ensure content accurately represents company culture, values, benefits, policies, and expectations.

• Monitor and evaluate program effectiveness through feedback, surveys, and performance metrics, implementing improvements to enhance the new hire experience.

• Maintain consistency, accuracy, and quality across all materials.

• Support special projects and employee engagement initiatives that contribute to organizational culture and employee success.

EDUCATION & EXPERIENCE

• Bachelor's degree in Human Resources, Organizational Development, Education, Communications, Business Administration, or a related field.

• Minimum of 2 years of experience in onboarding, employee experience, training, human resources, learning and development, or a related field preferred.

• Experience facilitating group presentations, orientations, workshops, or training sessions.

• Experience creating, updating, and managing employee-facing communications and learning materials.

• Experience coordinating programs, events, schedules, or projects with multiple stakeholders preferred.

• Experience using learning management systems (LMS), presentation software, and digital content creation tools preferred.

REQUIRED SKILLS

• Exceptional presentation, facilitation, and interpersonal communication skills with the ability to engage diverse audiences.

• Strong organizational and project management skills with the ability to manage multiple priorities, deadlines, and logistics simultaneously.

• Client-service mindset with a passion for creating positive employee experiences.

• Strong attention to detail and commitment to delivering accurate, high-quality content and communications.

• Ability to build relationships and collaborate effectively with employees, leaders, and cross-functional teams at all levels.

• Proficiency with Microsoft Office applications, virtual meeting platforms, and learning technologies.

• Strong problem-solving skills and adaptability in a fast-paced environment.

• Demonstrated professionalism, discretion, and commitment to confidentiality.

• Position requires in-person office attendance.

• Position may require occasional travel, as needed.