Employee & Business Communications

Job Summary

The Employee & Business Communications Lead, working under limited supervision, is responsible for leading planning and messaging for enterprise and employee communications, including HR initiatives and select business-facing communications that affect the broader organization. This role develops communication plans, shapes enterprise-facing messaging and provides strategic communications support to HR and business leaders. The role helps translate complex topics into clear, actionable communication that supports enterprise alignment and employee understanding.

Job Responsibilities

• Develops communications plans for enterprise initiatives, including OHI, CEO Excellence, launches and other priority programs.

• Leads HR communications, including employee campaigns and leadership messaging.

• Shapes enterprise-facing messaging from business units when the communication impacts the broader organization.

• Provides strategic communications support and guidance to HR and business leaders.

• Translates complex topics into clear, actionable messaging for employee and leader audiences.

• Partners with communications colleagues to align enterprise, HR and business communications across relevant channels.

• Supports communication planning, message development and stakeholder coordination for employee-facing initiatives.

Job Qualifications

• 8 to 12+ years of communications experience.

• Insurance industry experience preferred.

• Strong stakeholder management skills.

• Experience supporting enterprise or employee-facing initiatives.

• Ability to translate complex topics into clear, actionable messaging.

Location 

Hybrid – defined as working three or more days per week in the office if the employee’s residence is within 50 miles of Westfield Center, OH; or Remote – if the employee resides more than 50 miles from Westfield Center, OH.

Technical Skills

• Communications Planning

• Employee Communications

• Business Communications

• HR Communications

• Leadership Messaging

• Message Development

• Stakeholder Management

• Enterprise Initiative Communications

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.