Employee and Workplace Experience Intern

Posted Yesterday
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New York, NY, USA
Hybrid
40-40 Annually
Internship
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Coinbase is on a mission to increase economic freedom for more than 1 billion people.
The Role
Supports the Employee and Workplace Experience team by improving employee programs and processes. Responsibilities include building program analytics dashboards, measuring engagement and ROI, identifying AI-assisted workflow automation opportunities, analyzing feedback and participation data, improving operational systems, and supporting change management and stakeholder communications.
Summary Generated by Built In

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

This is a 12-week internship during summer 2027.

You'll join the Employee & Workplace Experience (EWX) team within People Success, the team responsible for creating and enhancing the places and programs that define Coinbase culture. As an EWX Intern, you'll own an initiative that improves and/or informs how we design, measure, and scale employee experiences across remote and in-person environments.

What you'll do:

  • Program analytics & measurement: Build or improve dashboards that track program effectiveness, engagement, and ROI across EWX initiatives. Surface insights that help the team make faster, better decisions.
  • AI-assisted operations: Identify manual, repetitive workflows and design AI-powered solutions to automate or streamline them. This could include intake automation, reporting pipelines, or intelligent routing.
  • Program design & iteration: Analyze participation data, employee feedback, and outcome signals to recommend improvements to existing programs or design new ones.
  • Operational systems improvement: Work with internal platforms to improve data quality, user experience, or reporting capability.
  • Change management & communication: Support change management strategies and stakeholder communications to ensure smooth adoption of new processes and initiatives.

Required Skills and Experience:

  • Currently pursuing or recently completed a degree in Data Science, Business Analytics, Operations Management, Industrial/Organizational Psychology, or a related field with demonstrated coursework or projects in process improvement
  • Proficiency in Google Workspace with working familiarity with at least one project management or process mapping tool (e.g., Asana, Jira, Lucidchart)
  • Demonstrated ability to collect, analyze, and present data to inform operational decisions (e.g., through coursework, prior internships, or personal projects)
  • Hands-on experience using generative AI tools (e.g., ChatGPT, Claude, Gemini) to draft content, automate workflows, or prototype solutions
  • Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID: P78049

#LI-Hybrid

Pay Transparency Notice: Depending on your work location, the target hourly rate for this position can range as detailed below.
 
Hourly Rate:
$40$40 USD
  • Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
  • Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
  • US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
  • Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
  • Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Skills Required

  • Currently pursuing or recently completed a degree in Data Science, Business Analytics, Operations Management, Industrial/Organizational Psychology, or a related field.
  • Demonstrated coursework or projects in process improvement.
  • Proficiency in Google Workspace.
  • Working familiarity with at least one project management or process mapping tool, such as Asana, Jira, or Lucidchart.
  • Ability to collect, analyze, and present data to inform operational decisions through coursework, internships, or personal projects.
  • Hands-on experience using generative AI tools such as ChatGPT, Claude, or Gemini to draft content, automate workflows, or prototype solutions.
  • Ability to use generative AI responsibly with human oversight to deliver business-ready outputs and improve workflow efficiency, cost, and quality.

What the Team is Saying

Jona Frank
Wes Janisen
Sofia Sieminski
Philip Temitayo
Varsha Mahadevan

Coinbase Compensation & Benefits Highlights

How does Coinbase ensure its pay and bonus plans are competitive?

Coinbase uses a market-driven, pay-for-performance approach to keep pay and bonus plans competitive. Coinbase regularly benchmarks roles against leading technology and fintech companies using external market data and reviews its compensation programs on a recurring basis to ensure salary, bonus, and equity remain aligned with the broader market and business goals. Annual bonus and equity programs are tied to both company results and individual impact, so when Coinbase and its people perform, total rewards reflect that performance.

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The Company
4,700 Employees
Year Founded: 2012

What We Do

Crypto creates economic freedom by ensuring that people can participate fairly in the economy, and Coinbase (NASDAQ: COIN) is on a mission to increase economic freedom for more than 1 billion people. We’re updating the century-old financial system by providing a trusted platform that makes it easy for people and institutions to engage with crypto assets, including trading, staking, safekeeping, spending, and fast, free global transfers. We also provide critical infrastructure for onchain activity and support builders who share our vision that onchain is the new online. And together with the crypto community, we advocate for responsible rules to make the benefits of crypto available around the world.

Why Work With Us

We have the opportunity to accelerate the pace of innovation in the world by building an open financial system. Our vision is to create more economic freedom in the world, to help people control their own wealth, start companies, have financial privacy, and participate in the global economy. And to get us there, we focus, build and move as a team.

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What It’s Like to Work on Coinbase’s Consumer Engineering Team Building the “Everything Exchange”
About our Teams

Coinbase Offices

Remote Workspace

Employees work remotely.

Coinbase is remote-first, which enables us to innovate, build and move quickly. Our teams are able to work effectively from around the globe with time for in-person offsites and team meetups to enhance collaboration and connection.

Typical time on-site: None
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