Employee Administration Specialist

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2 Locations
Internship
Mobile • Software
We help create meaningful, timely and effortless interactions between companies and their customers.
The Role

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Employee Administration Specialist is responsible for efficiently managing various POP administrative tasks related to employee records, benefits administration, onboarding, and offboarding. They ensure accuracy, compliance, and a positive employee experience throughout these processes. Additional responsibilities include mentoring team members.
Main responsibilities:

  • Employee Record Management: Maintain accurate and up to date employee records, including personal information, employment contracts, payroll information, timekeeping and documentation related to employment status changes.
  • Ensure confidentiality: Update records promptly upon employee status changes.
  • Benefits Administration: Assist employees in the enrollment process for benefit programs, providing information and assisting with forms and documentation.
  • Employee Journey: Provide administrative support for any stages of employee journey. Assist onboarding of new employees, changes for current employees by updating employee records and ensuring necessary documentation is complete.
  • POP documentation Policies: Maintain POP documents, policies, and procedures. Ensure compliance with company policies and relevant employment laws.
  • Compliance and Legal Requirements: Ensure compliance with relevant employment laws, regulations, and company
    policies. Stay updated on changes in labor laws and regulations to ensure adherence.
  • Stakeholder Collaboration: Build relationships with POP colleagues, Payroll, employees and other stakeholders, providing administrative support that contribute to their success.
  • Industry Research and Best Practices: Learn about industry trends, research, and best practices in POP area.
  • Mentoring: Mentor and support more junior team members.

Qualifications:
 

  • Bachelor's degree in Law or a related field 
  • 2+ years of experience in the HR Area, preferably in an international company 
  • Excellent knowledge of the English language (knowledge of additional language is a plus)

When you become a part of Infobip you can expect:

Awesome clients. – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!

Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.

Learn as you grow. – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.

Connect globally. – Work with people from all over the world. We put the “global” in globalization.

Pay & Perks. – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities.

Talk about a balanced lifestyle!

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

#LI-ZC1

The Company
HQ: London
3,100 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.

We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.

Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.

Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

Why Work With Us

We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.

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