[EMF Engage] CRM

Posted Yesterday
Be an Early Applicant
27 Locations
Remote
Mid level
AdTech • Agency
The Role
Manage client onboarding and relationships for ecommerce brands, coordinate and publish performance-oriented email workflows, collaborate with designers/content creators, analyze email and onboarding metrics, and facilitate communication between clients and internal teams.
Summary Generated by Built In

Recruitment Process:

To Apply, please fill out this form (mandatory for application to be considered):

https://form.asana.com/?k=Xg-Do4qtZVcMoR23OmAaXQ&d=1132934673442903

Join Our Team as a CRM !

Join our innovative team as a CRM, in our newly established department, exclusively dedicated to ecommerce brands and pure performance-oriented strategies, focused on creating and developing landing pages and email designs. This department is dedicated to enhancing our digital marketing efforts by producing high-quality, visually appealing, and effective web and email assets.

We are seeking a skilled and organized individual who excels in project management and client relations. If you have a strong attention to detail, excellent communication skills, and a passion for planning and executing strategies, we want you on our team!

Does this sound like you? We know it does! So, keep reading!

Your Responsibilities will include:

  • Oversee the client onboarding process, ensuring a smooth transition into our system and addressing any client concerns or questions.

  • Manage email workflows for ecommerce brands, including scheduling, segmentation, and personalization, to deliver targeted and effective performance-oriented email campaigns.

  • Coordinate the publishing of emails, collaborating with content creators and designers to ensure timely delivery and adherence to brand guidelines.

  • Generate and analyze reports on email performance, client onboarding metrics, and other key performance indicators to track progress and identify areas for improvement.

  • Facilitate communication between internal teams and clients, providing updates on project status, addressing feedback, and ensuring alignment with project goals and timelines.

What We're Looking For:

  • Proven experience in project management, preferably in a CRM or client services environment, with a track record of successful client onboarding and project delivery for ecommerce brands, with a performance-oriented focus.

  • Proficiency in CRM software and email marketing platforms, with the ability to effectively manage email workflows, segmentation, and campaign execution.

  • Strong analytical skills, including the ability to generate and interpret reports to drive data-driven decision-making and optimize processes.

  • Excellent communication and interpersonal skills, with the ability to effectively communicate with clients and internal teams, manage expectations, and resolve conflicts.

  • Exceptional organizational and planning abilities, with the capacity to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.

  • Fluent in English & French.

We Offer an Exceptional Benefits Package:

  • 🌱 Unlimited growth opportunities in a dynamic and collaborative environment.

  • 📚 Access to paid learning, including training in other marketing channels, private masterminds, and masterclasses.

  • 💻 Fully remote work and a flexible schedule.

  • 💰 Competitive salary and annual bonuses.

  • ✈️ Paid annual team meet-ups at exciting locations.

  • 🏋️‍♂️ Gym allowance and private health insurance allowance.

If you resonate with over 90% of the above, we can't wait to welcome you to our team at EMF Media!

How to Apply:

If this sounds like your dream opportunity, complete a brief questionnaire (6-8 minutes) on the page and share your CV with us. We've designed our hiring process to ensure a great fit for both you and our team. We want to provide the opportunity to discuss and understand your role, our long-term vision, values, and culture.

Our application process includes:

  • 📃 A 6 to 8 minutes application survey.

  • 💻 A 15-30 minutes video call with our recruitment team, to assess the fit between the position, the company, and your own career path.

  • 📝 A take-home assignment to give you a hands-on context of some of the tasks that the role entails

  • 💻 A 60 minutes video call with the hiring manager to chat about your background & see how we can match your desires with our needs and review in depth the alignment between you and our values and culture.

Skills Required

  • Proven experience in project management, preferably in a CRM or client services environment
  • Track record delivering projects for ecommerce brands with a performance-oriented focus
  • Proficiency in CRM software and email marketing platforms (managing workflows, segmentation, campaign execution)
  • Strong analytical skills, ability to generate and interpret reports to drive decisions
  • Excellent communication and interpersonal skills for client and internal team coordination
  • Exceptional organizational and planning abilities; manage multiple projects and meet deadlines
  • Fluency in English and French
Am I A Good Fit?
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The Company
19 Employees
Year Founded: 2018

What We Do

We are not a Typical Agency. We are your Growth Team On-Demand.

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