Emerging Markets Account Manager

Job Description:

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW: 

Develop and expand relationships with a diverse population of blood drive sponsors to increase market presence and drive growth in emerging communities. Support, guide, and provide leadership to volunteers, ensuring successful engagement, retention, and program execution.

WHERE YOUR CAREER IS A FORCE FOR GOOD:

• Design, develop and implement a strategic market plan strategy, in partnership with Donor Recruitment leadership, to effectively identify, cultivate and expand a diversified population of blood sponsors within assigned territory.

• Manage complex internal and external stakeholder management, including project management and executive-level relationship development.

• Analyze data, conduct research, identify trends, conduct business plan analyses and feasibility studies to identify advantageous strategic business directions and prepare reports and recommendations for management review.

• Implement specific blood sponsor collection initiatives, including initial outreach efforts and cultivating relationships and partnerships with key demographics.

• Support corporate communication efforts to external parties, including developing and disseminating communication and marketing materials to relevant demographic population sponsors. 

• Assist in the development of proposals and support contract negotiations.

• Identify areas of operational improvement and assist in the implementation of relevant action plans.

• Responsible for providing own transportation for business purposes.

WHAT YOU NEED TO SUCCEED: 

Education: Bachelor's degree in marketing, sales, communications or relevant field required.

Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.

Skills & Abilities: Basic proficiency in use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable.  Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively develop and implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communication skills, including training and presentation skills, are required. A current valid driver's license and a good driving record are required. Ability to work on a team and lead through influence. Proven track record of advancing inclusive engagement strategies. Experience with media interviews, communications, acting as a spokesperson. Executive presence. Cultural competency. Ability to communicate medical product and patient needs to an external audience. Ability to work on a team.

Travel: Some travel may be required.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): 

• Bilingual

• Experience in successfully meeting goals.

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO:  Starting at 15 days a year; based on type of job and tenure

• Holidays:  11 paid holidays comprised of six core holidays and five floating holidays

• 401K with up to 6% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition

The salary range for this position is: $64,000-$72,000 annually, plus incentive.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
 

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here:  Summary of Rights