This critical role is charged with helping Dunkin’ build sustainable, profitable growth in new and emerging markets and establish the brand as a stronger growth player outside of core markets. As Dunkin’ expands its footprint in priority markets, the Franchisee Growth Consultant (FGC) will serve as the field execution leader for the Emerging Markets support model, helping franchisees strengthen local execution, improve readiness, create market-level demand, and blunt competitive expansion from other beverage and QSR players. With a focus on building strong foundational network systems and restaurant operations, this role works closely with field partners across Training, Marketing, Development, and Analytics to support a unified franchisee and brand growth strategy. The position helps franchisees build the capabilities required to scale, with a focus on creating and capturing demand, improving operational readiness, and accelerating profitable growth and market maturity through a high-touch support model.
RESPONSIBILITIES
- Franchisee Growth Leadership: Facilitate annual growth planning, maintain frequent structured touchpoints, drive accountability, and translate growth plans into execution.
- Emerging Market Development: Support focus-state initiatives, trade-area strategies, market development plans, asset evolution and new unit growth readiness.
- Marketing Activation & Demand Creation: Strong partnership with Field Marketing in all aspects of the development & execution of Local and Hyperlocal store marketing initiatives and plans.
- Grand Opening Commitments: In partnership with Field Marketing, ensure all Grand Opening requirements are met for loud and proud entry into communities.
- Training & Organizational Capability: Act as an extension of Field Training and NRO teams, support leadership development, onboarding, succession planning and organizational readiness.
- Operational Growth Enablement: Improve operational capability, guest experience, ROE progress, throughput and business performance.
- Cross Functional Leadership: Serve as the anchor and connection point of the critical tripod relationship between Franchisee, Marketing, & Real Estate.
EDUCATION QUALIFICATIONS
Minimum: High School Diploma or GED. Preferred: Bachelor degree in Business, Marketing, Operations, Hospitality or related field.
EXPERIENCE QUALIFICATIONS
7+ years in franchising, multi-unit operations, business consulting, training, development or marketing. Franchise consulting and restaurant leadership experience preferred.
REQUIRED KNOWLEDGE, SKILLS OR ABILITIES
Strategic growth planning, franchisee coaching, cross-functional leadership, analytics, business acumen, communication, influence without authority and market development expertise.
DIRECT REPORTS
Up to 3 if Applicable
TRAVEL REQUIRED
Up to 60% travel.
SUCCESS MEASURES
Success will be measured by AWS growth, transaction growth, development readiness, market penetration progress, new store performance, and franchisee accountability against required commitments.
Skills Required
- High school diploma or GED
- 7+ years of experience in franchising, multi-unit operations, business consulting, training, development, or marketing
- Strategic growth planning experience
- Franchisee coaching experience
- Cross-functional leadership experience
- Analytics and business acumen
- Strong communication and influence without authority
- Market development expertise
- Bachelor’s degree in Business, Marketing, Operations, Hospitality, or a related field
- Franchise consulting and restaurant leadership experience
Inspire Brands Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inspire Brands and has not been reviewed or approved by Inspire Brands.
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Healthcare Strength — Comprehensive health coverage, mental health support, disability insurance, and related programs are emphasized for support‑center and eligible management roles. Materials also reference options like HSAs and EAPs as part of a broad healthcare offering.
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Leave & Time Off Breadth — Unlimited PTO is highlighted for support‑center roles alongside paid leaves such as parental and adoption assistance. Feedback suggests these time‑off elements are a core part of the corporate employee value proposition.
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Wellbeing & Lifestyle Benefits — Employee food discounts, on‑site amenities (e.g., gym, snacks, and similar perks), and lifestyle programs add tangible day‑to‑day value. Additional benefits like commuter options, financial wellness tools, and pet insurance further broaden the package.
Inspire Brands Insights
What We Do
Inspire Brands was founded in February 2018 with a vision to invigorate great brands and supercharge their long-term growth. In an industry facing increasing disruption, our leaders saw an opportunity to build a restaurant company unlike any other – one that brings together differentiated yet complementary brands and aims to make them stronger than they would be on their own. Found inherently in the purposes of our family of brands, we identified a common thread between our restaurants – the capacity to inspire. From guest experience to career development to community well-being, Inspire plays a role in the lives of millions of people every day.
