Emerging Account Manager

About Cardlytics

Remember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About the Position

The Emerging Account Manager plays a critical role within the Emerging Sales team at Cardlytics. As part of a growing and evolving team, this role offers a unique opportunity to make a meaningful impact by deepening client relationships and driving revenue growth from an existing book of business. You will be responsible for maximizing client satisfaction, identifying upsell opportunities, and ensuring successful renewal of client contracts.

This position is focused on growing and retaining a portfolio of existing clients across industries such as Retail, Restaurant, and DTC. You will serve as a strategic partner to your clients—helping them achieve their marketing goals through the effective use of Cardlytics’ products and services. While this is not a new business role, a strong commercial mindset and a passion for client success are essential.

Key Responsibilities

• Serve as a trusted advisor to clients by understanding their business needs and marketing objectives

• Own client relationships, acting as the main point of contact and maintaining a high level of client satisfaction

• Drive revenue growth within your account list by identifying and closing upsell opportunities

• Lead annual renewal processes and ensure timely, successful contract extensions

• Partner with internal teams to ensure accurate campaign setup, delivery, and performance

• Provide strategic guidance and ongoing support to help clients maximize value from the Cardlytics platform

• Analyze performance metrics and campaign data to demonstrate ROI and drive product adoption

• Collaborate with cross-functional teams to meet client goals and exceed retention targets
   

Minimum Qualifications

• 3+ years of digital advertising or marketing experience with a focus on account management, upselling, or renewals

• Strong communication and relationship management skills

• Ability to interpret data and use insights to drive decisions and client strategies
   

Preferred Qualifications

• Proven track record of exceeding revenue goals within a client portfolio

• Highly organized and capable of managing multiple clients and priorities simultaneously

• Strategic mindset with the ability to identify long-term growth opportunities

• Effective collaborator who thrives in a cross-functional, team-oriented environment

• Passion for data, performance marketing, and delivering measurable results

Technical Environment

We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

• Customer and partner first

• Act with urgency and focus

• Integrity with our partners and data

• Accountability even when challenged

• Empowerment over hierarchy

• Growth over comfort

Benefits and Perks

• Flexible paid time off plus company holidays

• Medical, dental, and vision insurance begins on your first day

• 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

• Employee Stock Purchase Plan

• Educational assistance for continuing education

• Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

• Complimentary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email [email protected] or inform your recruiter.