EMEA Technical Operations Manager

Job Title

Job Description Summary

Job Description

The EMEA Technical Operations Manager provides regional leadership and technical oversight for facilities and engineering services across the clients EMEA portfolio. The role ensures safe, compliant, cost-effective, and high-quality delivery of technical services through strong asset management, vendor performance, financial control, and client engagement. Acting as a trusted technical advisor, the role supports Facility Managers, drives continuous improvement, and ensures regulatory and contractual compliance across all sites.

• Maintain accurate EMEA asset registers, lifecycle models, and maintenance programs across all sites.

• Ensure statutory, regulatory, and contractual compliance, including audits, reporting, and corrective action management.

• Provide technical leadership and expertise to Facility Managers, including SOPs, ESOPs, MOPs, JSAs, and support for critical systems and change management.

• Lead risk assessments, incident and near-miss investigations, and the approval and auditing of high-risk work activities.

• Manage hard services vendors across EMEA, including performance reviews, audits, tender processes, and technician competency assurance.

• Ensure vendor compliance with health & safety, insurance, training, certifications, and regulatory requirements.

• Support preparation of budgets, forecasts, and monthly cost reviews, ensuring effective cost control and financial performance.

• Develop and manage a five-year rolling CAPEX plan incorporating lifecycle costing and asset condition analysis.

• Act as the primary technical point of contact for the client across EMEA, building trusted relationships and providing data-driven technical reporting.

• Drive continuous improvement initiatives, service innovation, and cost-reduction opportunities.

• Lead, mentor, and develop high-performing technical teams across EMEA and upskill Facilities Management teams.

• Support environmental and operational issues, conduct site inspections, and ensure safe, reliable operation of plant and critical spaces.

• Engineering qualification in Building Services, Mechanical, or Electrical discipline.

• Time-served engineer with 5+ years’ experience in a technical management role.

• Proven experience managing large, multi-site office portfolios across EMEA.

• Strong knowledge of H&S, risk management, statutory compliance, and asset lifecycle management.

• Demonstrated ability in vendor management, financial control, and client relationship management.

• Experience delivering technical services in high-quality office environments for global clients.

• Willingness to travel across EMEA and work flexible hours as required.