EMEA Operational Excellence Engineer

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Banbury, Cherwell, Oxfordshire, England
In-Office
Industrial • Manufacturing
The Role
In this position, you will be supporting Dematic across our EMEA engineering services operation by focusing on the development of the engineering maintenance services we provide to our customers.
As the dedicated EMEA Operational Excellence Engineer, you will work closely with various international engineering centres of excellence to better understand our technology and partner closely with our resident and field maintenance teams to develop standard systems, processes, and operations across EMEA.
In turn, this will contribute to the successful implementation, delivery, and financial success of the EMEA CS Service contracts through a process of continuous improvement. Aiming for excellence in the following areas: Compliance with Legal and Dematic obligations, leading and championing a CI culture within the organisation, embedding and standardising the most efficient and appropriate maintenance practices including the introduction of digital services.

What we offer:
  • Career Development

  • Competitive Compensation And Benefits

  • Pay Transparency

  • Global Opportunities

Learn More Here: http://www.dematic.com/en-gb/about/careers/
About Dematic
Dematic is a global leader in intelligent intralogistics and material handling solutions. With a rich history of innovation and a commitment to excellence, we provide cutting-edge technology and expertise to optimize our clients' supply chains. We offer an inclusive and collaborative work environment where employees can thrive and make a meaningful impact.

Tasks and Qualifications:

Key Responsibilities:

  • Develop standard systems and processes in partnership with support functions to ensure compliance with Dematic’s Legal obligations (LOLER, PSSR, EN528, etc).

  • Support and work with service teams and support functions to ensure operations are Legally Compliant (LOLER, PSSR, EN528, etc).

  • Develop standard systems and processes in partnership with support functions to ensure compliance with Dematic’s internal policies and requirements around Health and Safety (Risk Assessments and Method Statements, W@H, Low Oxygen, LOTO etc).

  • Support and work with service teams and support functions to ensure operations are compliant with Dematic’s internal policies and requirements around Health and Safety (Risk Assessments and Method Statements, Working At Height, Low Oxygen, LOTO etc).

  • CMMS (Computerized Maintenance Management Systems) – Develop a standardised maintenance management system which can be introduced and utilised across the region.  Allowing for standard reporting (KPI), roll out and monitoring of standard maintenance practices (safety-critical and reliability-based), aligned management of inventory to allow for opportunity generation and planning, plus feedback to the COE’s (Centres of Excellence) equipment performance, consistent asset structures, quick deployment into new sites.

  • CMMS (Computerized Maintenance Management Systems) – Take a leading role in the implementation and ongoing support of CMMS within the Resident Teams in EMEA.

  • Develop, standardise, and implement how Dematic Resident Site Operations and site structures are delivered from cradle to grave.

  • Develop Maintenance standards and policies which can be implemented across the region, in Resident and Field Service, giving advantages in; safety, customer site operations (repeatability and reliability), standard cost models,  and best value solutions.

  • Advise and assist sites in the development and improvements to their Maintenance programs in line with modern working practices (FMEA, RCM, CBM).

  • Working with Resident Site Teams and Regional management teams to be a key driver of embedding a Continuous Improvement culture within the organisation.

  • Develop and embed the CI and Lean tools which are used within the Resident Teams (CAPA, FMEA, RCA).

  • Drive creative and innovative thinking in the use of technology/data/analytics within a maintenance environment.

  • Work with the regional management team and Sites to develop and then introduce the future wave of digital services and advanced maintenance strategies

Qualifications & Experience:

  • Strong expertise in the management of Technical Engineering Systems

  • Exposure to working with varying standards, processes, and legal requirements across various countries.

  • Proven ability to work and influence teams in a matrix organisation.

  • Capable of building relationships with key stakeholders outside of Dematic Teams (clients, 3rd Parties).

  • Excellent communication skills and master of workload management.

  • Quality orientated with an unwavering focus on delivering high standards that match our own.

  • Demonstrable experience working within a commercial organisation providing a service delivery function.

  • Experience in working with and implementing CMMS (Computerized Maintenance Management Systems) based maintenance programs.

  • Conversant with modern maintenance practices and tools (RCM, FMEA, CBM).

  • Experience in the implementation of modern maintenance practices (RCM, FMEA, CBM).

  • Desired knowledge of Lean and Continuous Improvement Techniques.

  • Desired experience in the implementation of Lean and Continuous Improvement cultures.

  • Strong analytical and problem-solving abilities, able to collaborate with and influence other departments such as engineering, product, spares, asset life cycle etc to drive optimal results.

Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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The Company
Hessen
2,544 Employees
Year Founded: 2006

What We Do

Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries.

We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers.

Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry.

With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis.
No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally.

Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales

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