About DevRev
At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.
About the role
As the EMEA Lead – Sales Engineering, you'll lead and grow DevRev's Sales Engineering team across EMEA. It's a hands-on leadership role, you'll directly manage a distributed team of SEs across multiple markets and time zones, while personally partnering with Sales leadership on the region's most strategic opportunities.
You'll set the bar for a high-quality technical experience across the customer journey — blending technical depth with storytelling across demos, evaluations, and proposals, in close collaboration with Sales, Product, Engineering, and Customer Success.
What you'll do
- Hire, coach, and grow a distributed team of Sales Engineers across multiple EMEA markets — owning recruiting, ramping, goal-setting, reviews, and career development.
- Manage team capacity and coverage — allocating SE resources across deals, markets, and time zones, and representing SE in regional Sales leadership and forecasting.
- Own SE strategy and execution across EMEA, partnering with Sales leadership on pipeline growth and revenue targets.
- Act as the senior technical leader on strategic, complex enterprise deals — from discovery through demos, PoCs, and proposals.
- Enable partners, resellers, and sales teams through workshops, certifications, and competitive positioning.
- Build reusable SE assets and best practices — playbooks, demos, guides — and partner with Product and Engineering to influence the roadmap.
What you'll bring
- 10+ years in Sales / Solutions Engineering (ideally B2B SaaS), with enterprise customers.
- Proven experience directly managing a distributed SE / technical pre-sales team — hiring, performance management, coaching, and retention.
- Track record of building and scaling teams, and developing individual contributors into high performers.
- Experience across multiple EMEA markets; fluent business English.
- Excellent storytelling and discovery skills; familiar with Command of the Message / MEDDICC.
Technical knowledge
- AI tooling & aptitude — hands-on with AI tools, models, and AI harnesses; prompt design, code-assist tools, and agentic use cases; able to reason about model selection, evaluation, and orchestration.
- GenAI / LLM workflows — building and demoing LLM-based solutions such as chatbots, ticket deflection, and AI assistants.
- Core customer technologies — working knowledge across CRM, ITSM, and CX platforms (e.g. Salesforce, ServiceNow, Zendesk) and how they connect in an enterprise stack.
- APIs & integrations — consuming REST APIs and webhooks, tools such as Postman, and configuring integrations across systems.
- Cloud, data & scripting — familiarity with AWS, Azure, or GCP; basic SQL; and working knowledge of Python or JavaScript / TypeScript.
- Dev tooling — exposure to Jira, GitHub, and modern SaaS / DevOps stacks.
Nice to have: additional European languages; a CS/Engineering degree or equivalent practical experience.
DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Skills Required
- 10+ years of experience in Sales Engineering or Solutions Engineering, ideally in B2B SaaS with enterprise customers
- Direct management experience leading a distributed Sales Engineering or technical pre-sales team
- Experience hiring, onboarding, managing performance, coaching, and retaining team members
- Experience building and scaling teams and developing individual contributors
- Experience working across multiple EMEA markets
- Fluent business English
- Excellent storytelling and technical discovery skills
- Familiarity with Command of the Message and MEDDICC
- Hands-on aptitude with AI tools, models, AI harnesses, prompt design, code-assist tools, and agentic use cases
- Experience building or demonstrating LLM-based solutions such as chatbots, ticket deflection, and AI assistants
- Working knowledge of CRM, ITSM, and CX platforms such as Salesforce, ServiceNow, and Zendesk
- Experience consuming REST APIs and webhooks, including use of tools such as Postman
- Familiarity with AWS, Azure, or GCP
- Basic SQL knowledge
- Working knowledge of Python or JavaScript/TypeScript
- Exposure to Jira, GitHub, and modern SaaS or DevOps stacks
- Additional European languages
- Bachelor’s degree in Computer Science or Engineering, or equivalent practical experience
What We Do
DevRev is a business software company that brings developers (dev) and customers (rev) together in the era of product-led growth. The company is building an API-first dev-centric CRM that leverages data, design, and machine intelligence to empower devs to build, support, and grow their revs. In times of anemic NPS and high customer churn, DevRev strives to create the world's most customer-centric companies led by happy developers
