Workforce Screening conducts background checks on new hires and rescreening of current employees and contingent workers, in partnership with Human Resources and Global Supplier Services. This function helps protect the firm's assets, reputation, employees, and clients pursuant to firm policy and regulatory standards.
As a Screening Manager with a specific focus on projects and governance, within Global Workforce Screening, you will serve as a lead on a diverse portfolio of projects and oversee the screening governance framework driving continuous enhancements to both processes and stakeholder experience. You will report into the Global Workforce Screening EMEA Regional Director and work closely with management team, regional peers, as well as our partners within HR and Compliance and other internal stakeholders.
Job responsibilities
- Lead and manage the team's book of work for EMEA, overseeing both tactical and strategic projects from initiation through to closure.
- Collaborate and influence a wide range of global stakeholders, including Technology, Human Resources, Employee Relations, Assignment Sponsors, Sourcing, and project teams.
- Prepare project documentation, scorecards, and status reports.
- Deliver on and ensure adherence to the governance framework, including vendor management, operational controls, documentation, and change management processes.
- Partner with the EMEA GWS Operations Manager to identify, implement, and manage process improvements, including assessing and managing change impacts.
- Deliver and enhance the experience framework to optimize the screening process for all stakeholders.
- Undertake other duties or projects as directed by EMEA GS Senior Managers.
- Direct line management of a Business Support and Project Analyst.
Required qualifications, capabilities and skills
- Knowledge of pre-employment screening, human resource management, compliance, legal or fraud/investigations within an EMEA wide or global remit.
- Proven ability to plan and deliver projects of varying scale (tactical to strategic) in a multi-location, international environment, with strong knowledge of project management principles and best practices.
- Demonstrated success in managing operational or technology change and process improvement initiatives in a project management capacity.
- Familiarity with risk and controls, data privacy programs, and process improvement methodologies.
Preferred qualifications, capabilities and skills
- Ability to think strategically and provide leadership & work with partners, globally
- Experience handling confidential, personal & sensitive information
- Experience working in an environment that undergoes routine audits from internal and external source
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Global Security (GS) team protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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