At Horizontal Digital, we hold ourselves to one key belief: You are only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design, and technology together to arrive at solutions that set the bar higher for everyone.
We use these values to fuel superior results:
Lock arms
We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.
Show hustle
We are not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.
Embrace change
From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what is next.
Elevate empathy
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.
Never settle
We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.
But enough about us. Let us talk about you.
As our EMEA Financial Operations Manager, you will play a key role owning the daytoday financial operations of our organization across the UK, KSA, Dubai, and India. You will oversee revenue recognition, invoicing, collections, and compliance while driving process improvements and unifying global operations. This is both a strategic and handson role—perfect for someone who thrives on operational excellence, collaboration, and enabling a seamless customer experience through finance.
What you will do:
- Review and work with the business on Statements of Work for Financial Language around revenue recognition, invoice, & discounts
- Work with Project Managers to understand and configure project setup in the PSA Application
- Run Monthly revenue recognition jobs and review with the business and finance teams
- Oversee accurate, timely, and compliant invoicing across all regions
- Monitor AR aging, drive collections performance, and reduce DSO through pro-active strategies.
- Partner with other departments on revenue forecasting and reporting.
- Provide financial operations insights and regular reporting to senior leadership.
- Collaborate with Operations, IT, and Business teams to streamline financial systems and champion automation initiatives.
- Implement and refine policies, workflows, and controls that strengthen operational efficiency.
- Oversea the month end closing process for all EMEA regions
- Liaison for local compliance for the EMEA regions
Who you are:
- A collaborative and driven individual who thrives in a fastpaced, global environment.
- Skilled at building trust and clear communication across cultures and departments.
- Detailoriented with a knack for identifying process improvements and driving change.
- Comfortable balancing strategic oversight with daytoday execution.
- Energized by solving problems and delivering measurable impact.
- Adaptable to evolving business needs.
- Driven to elevate operational excellence and the overall customer experience.
What you bring:
- Bachelor’s degree or equivalent in Accounting, Finance, or Business Administration
- 8+ years of experience in revenue recognition, billing, and AR management working in professional services organizations
- Familiarity with various contract models such as Fixed Fee, Retainers, & T&M Caps/Floors
- Experience managing multicountry financial operations (experience in UK, Middle East, and India strongly preferred).
- Experience partnering with Project Management, Operations, and senior leaders to drive both operational and strategic initiatives.
- Proficiency with multiple ERP systems. Certinia experience a major plus.
The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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What We Do
Horizontal Digital is an experience forward consultancy that invests in understanding the needs, wants and ambitions of customers through the data they provide — data that is unlocked across every digital experience and engagement. We use this data to meet customers in the right moment, at the right time, on the right channel. And we amplify these moments with precise strategies, technologies and creative approaches to maximize their value.
Founded in 2003, we are a certified Minority Business Enterprise that proudly invests in diversity and growth of our in-house talent as well as our local communities through charitable and on-site volunteer efforts.
Horizontal Digital is headquartered in Minneapolis, MN. Additional U.S. offices are in Denver, Dallas and Indianapolis, with a global presence in Dubai; U.A.E.; Bengaluru, Vadodara and Pune, India; and Kuala Lumpur, Malaysia.
