Job Description:
As an EOM you will be in charge of managing complex, high value and cross-functional projects
in the following domains.
● Major and complex repair projects: Management of major and complex repair projects
including but not limited to incidental and fleet wide repairs.
● Support projects which can be retrofits or repairs linked to known issues . This activity is
accomplished for internal Airbus stakeholders.
● Modification projects: Management of modification projects within maintenance
activities. This activity is accomplished either for internal Airbus stakeholder or
customers.
Your main tasks and responsibilities will include:
A. Project management
- Defining the industrial feasibility (cost, lead-time, risk) of the project during the acquisition
phase. Establishing the project overall integrated planning from aircraft recovery preparation or
aircraft damage assessment up to delivery back to the Customer in compliance with the
contractual requirements, industrial capabilities and Airbus policies,
- Throughout each project, continually anticipate and highlight potential issues. Develop in real
time any mitigation/recovery plan accordingly,
- Motivate cross-functional teams to find solutions and complete the tasks in the time frame and
in the agreed budget. Federating both the internal and external (service providers) teams around
the projects.
B. Profitability and cost management
- Establishing all the Business Control Sheet (BCS) parameters for the industrial part of the
project taking into account the Customers’ requirements,
- Ensuring project objectives with respect to time, cost and quality are achieved. Monitor and
ensure real-time tracking of project costs and margin, as applicable. Maintaining a full control of
deal profitability to comply with Airbus financial objectives.
C. Risk management
- Ensuring that all potential risks within the project are identified before contract signature and
pro active/corrective actions are implemented in due time,
- Presenting significant and politically sensitive projects to the upper management for final
approval,
- Managing the technical/financial risk related to the designated in-service aircraft/operators on
which Airbus has a financial exposure.
D. Contract management
- Preparing and managing the content and issue the contractual agreements for chargeable
services (Major repairs, a/c modifications),
- Ensuring AIRBUS commitments are consistent with the Make or Buy strategy.
E. Communication and reporting
- Driving the communication process within AIRBUS and third parties, through which instructions
and information will flow,
- Negotiate the contract with the customer ensuring that Airbus revenue and EBIT targets are
achieved.
- At the end of each project, make a synthesis of the REX aiming at improving the reliability and
cost effectiveness of the organization's processes.
This role will involve travel for business and as such you must be able to travel accordingly.
This job requires an awareness of any potential compliance risks and a commitment to act with
integrity, as the foundation for the Company's success, reputation and sustainable growth.
Your boarding pass:
You will be able to demonstrate the following skills and experience:
- Aircraft Structure and/or Systems engineering background with at least 5 years of
experience,
- Aircraft Maintenance operations experience,
- Strong Experience in project management,
- Knowledge and experience of Part 145 and Airworthiness Regulations is required,
- Experience in customer communication including contract sales negotiation.
- Good adaptation to new situations and challenges,
- Team spirit,
- Advanced level of English.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Customer Services Sdn BhdEmployment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
Customer Account and Service ManagementBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Skills Required
- Aircraft structure and/or systems engineering background
- At least 5 years of relevant experience
- Aircraft maintenance operations experience
- Strong project management experience
- Knowledge and experience with Part 145 and airworthiness regulations
- Customer communication experience, including contract sales negotiation
- Ability to adapt to new situations and challenges
- Team-oriented collaboration skills
- Advanced English proficiency
- Ability to travel for business
Airbus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbus and has not been reviewed or approved by Airbus.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive in several locations, including medical, dental, and vision options available from day one in the U.S. Access to life insurance, disability coverage, and employee assistance/wellbeing support adds breadth to the health offering.
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Retirement Support — Retirement support is framed as a meaningful part of the package through plans such as a 401(k) with company matching in the U.S. These programs strengthen long-term financial security beyond base wages.
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Leave & Time Off Breadth — Time-off provisions are described as generous in some settings, including vacation availability from day one and extended holiday coverage. Flexible working arrangements and hybrid options further increase the perceived value of time-related benefits.
Airbus Insights
What We Do
Airbus is a global leader in aeronautics, space and related services. In 2020, it generated revenues of €49.9 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Airbus is an international pioneer in the aerospace industry and a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We believe that it’s not just what we make, but how we make it that counts; promoting responsible, sustainable and inclusive business practices and acting with integrity. Our people work with passion and determination to make the world a more connected, safer and smarter place, on the ground, in the sky and in space.
