Position Summary:
The Quality Control associate is responsible for overseeing the Quality of all Finished Cap Embroidery for all shifts. This is done through effective monitoring of all the finished caps.
Essential Functions:
- Inspect flat & 3D embroidery orders, checking for any mistakes that could have been made that do not match the customer’s paper work. Such as; Styles, colors, quantities, design, design colors, and any specific notes that may need to be shown.
- Working closely with embroidery machine operators as well as embroidery supervisors to identify any issues that may occur.
- Using a heat gun to shrink foam
- Picking or pulling out any additional foam pieces within the design.
- Carefully trim loose threads.
- Using a marker/pen to fix any minor mistakes.
- Making sure all garments are clean and neat before packaging.
- Counting, sorting, and packaging finished garments and completing the orders to take to shipping.
- Discard or reject garments.
- Perform other duties as requested.
Qualifications:
- Must have a positive work attitude and etiquette.
- Must have good verbal and written communication skills.
- Must be detail oriented and quality minded.
- Must be able to work independently as well as with a team.
- Must have excellent organization skills and the ability to multi task.
- Some sitting, standing, walking, lifting (over 75 lbs.), bending, twisting, reaching, stretching, pushing, and pulling required.
Reasonable Accommodations:
Cap America provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. If you require any accommodations to participate fully in the application process or to perform the duties of this position, please contact our HR department. We will work with you to explore potential accommodations that could meet your needs and help you succeed in this role.
Skills Required
- Positive work attitude and professional etiquette
- Good verbal and written communication skills
- Detail-oriented and quality-minded
- Ability to work independently and with a team
- Excellent organizational skills and ability to multitask
- Ability to sit, stand, walk, bend, twist, reach, stretch, push, and pull
- Ability to lift over 75 pounds
What We Do
Founded in 1985, Cap America is a family-owned business specializing in top-quality custom headwear for distributors, decorators, and team dealers. They offer a wide range of retail-inspired styles, including baseball caps, USA-made custom knit beanies, and bespoke overseas designs, supported by in-house digitizing and extensive embroidery services.
