As a Product Manager within Embedded Payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities:
- Collaborate with Product, Technology, Design and Analytics partners to develop and deliver product and platform strategies from 0-1
- Own and manage the product delivery lifecycle from ideation to production.
- Define product goals, with clear requirements and KPIs that can be converted into user stories and process flows for the development team and other stakeholders
- Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs
- Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready
- Manage product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution and prioritization
- Monitor performance against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
- Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)
Required qualifications, capabilities, and skills:
- 7+ years of experience in financial services and/or product management
- Deep experience in the financial technology or payments industry, with a strong understanding of payment flows, digital wallets, and money movement.
- Proven track record of driving change and delivering results within large, highly matrixed organizations; adept at navigating ambiguity and structuring complex problems.
- Exceptional stakeholder management and collaboration skills; able to influence and align cross-functional and executive teams.
- Demonstrated leadership in building scalable platforms and driving customer-centric innovation.
- Outstanding verbal and written communication skills, with experience presenting to senior leadership.
- Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies.
- Experience managing risk and controls at scale.
- Bachelor’s or Master’s degree in Computer Science, Engineering, Business Administration, or comparable field of study.
Preferred qualifications, capabilities, and skills:
- Candidates with Fintech background or payment platform experience strongly preferred.
- Demonstrated prior experience working in a highly matrixed, complex organization
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 7+ years of experience in financial services and/or product management
- Deep experience in the financial technology or payments industry, with understanding of payment flows, digital wallets, and money movement
- Proven track record of driving change and delivering results within large, highly matrixed organizations; adept at navigating ambiguity and structuring complex problems
- Exceptional stakeholder management and collaboration skills; able to influence and align cross-functional and executive teams
- Demonstrated leadership in building scalable platforms and driving customer-centric innovation
- Outstanding verbal and written communication skills, with experience presenting to senior leadership
- Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
- Experience managing risk and controls at scale
- Bachelor's or Master's degree in Computer Science, Engineering, Business Administration, or comparable field
- Fintech background or payment platform experience
- Prior experience working in a highly matrixed, complex organization
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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