Email Marketing Specialist

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Retail • Sports
The Role
Develops and manages lifecycle, trigger, promotional email, SMS, and retention programs. Responsibilities include audience segmentation, campaign testing, send-calendar ownership, KPI reporting, performance analysis, marketing technology management, and recommendations to improve revenue, conversion, repeat visits, and order frequency. Partners with internal stakeholders to support digital growth and creates personalized customer experiences.
Summary Generated by Built In

ABOUT THE BRAND:

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf.

Our Mission:  To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. 

Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com

Callaway is hiring an Email Marketing Specialist to execute and drive our strategy for customer retention and reactivation, primarily through, but not limited to, our email and SMS channels. In this role, you will perform and test strategies to increase down-funnel email metrics — such as total revenue and conversion rate — as well as increase our customers’ return visits and order frequency. To be successful in this role, candidates must have direct experience with outbound marketing (email, SMS, or push), comfort with data, an inquisitive mindset, and an ardent desire to build a relationship with Callaway’s current and future customers. Candidates should also exhibit the intellectual curiosity required to stay on top of intra-company and industry trends to apply best practices to our business.

ROLES AND RESPONSIBILITIES 

  • Develop and execute email programs to drive customer retention and growth, including lifecycle, trigger, and promotional email. 
  • Consistently test and lean into the most effective strategies over time. 
  • Define and iteratively improve upon a segmentation strategy that enables a more personalized experience for our customers. 
  • Influence and leverages our internal partners and stakeholders to drive Callaway’s digital growth. 
  • Regularly report KPIs, analyze performance, draw conclusions based on data, and recommend next steps. 
  • Develop expertise within our marketing technology toolset. 
  • Own and manage the complete send calendar to support business objectives.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) 

  • Strong analytical and quantitative skills. 
  • Knowledge and experience with audience building and segmentation — including CDP knowledge
  • Strong design sensibility that enhances brand expression and supports down‑funnel revenue performance.
  • Ability to work independently or in a group. 

EDUCATION AND EXPERIENCE 

  • Bachelor’s degree in marketing, data analytics, or a relevant field or equivalent work-related experience is required. 
  • 3+ years’ experience in online marketing and 2+ years' experience with email marketing and marketing automation tools.  
  • Effective communication and organizational skills; meticulous 
  • Preferred: Prior experience utilizing enterprise‑level ESP platforms.
  • Preferred: SMS experience.  
  • Preferred: Experience with Project Management Software

#LI-AL1

DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!

Skills Required

  • Bachelor's degree in marketing, data analytics, or a relevant field, or equivalent work-related experience
  • At least 3 years of experience in online marketing
  • At least 2 years of experience with email marketing and marketing automation tools
  • Strong analytical and quantitative skills
  • Knowledge and experience with audience building and segmentation, including CDP knowledge
  • Effective communication and organizational skills
  • Meticulous attention to detail
  • Prior experience using enterprise-level ESP platforms
  • SMS marketing experience
  • Experience with project management software

Callaway Golf Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Callaway Golf and has not been reviewed or approved by Callaway Golf.

  • Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, and company-paid life and disability insurance, with wellness and mental health support available. Low-cost healthcare and preventive-care incentives reinforce strength in this area.
  • Retirement Support — Retirement offerings include a 401(k) with company match and catch-up contributions, with access to an employee stock purchase plan. These elements bolster long-term savings alongside base pay.
  • Leave & Time Off Breadth — Time-off programs include generous PTO, paid holidays, and sick days, complemented by flexible scheduling. These features contribute to a broad leave offering across roles.

Callaway Golf Insights

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The Company
HQ: Carlsbad, CA
2,111 Employees
Year Founded: 1982

What We Do

Callaway Golf Company (NYSE: ELY) manufactures and sells clubs and balls, and sells golf accessories under the Callaway Golf and Odyssey brands worldwide. We push the limits of performance and innovation to develop drivers, fairway woods, golf balls, hybrids, irons and Odyssey putters that are designed to make every golfer a better golfer

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