Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.
Arhaus is searching for a Coordinator, Email Marketing, responsible for supporting the execution of our end-to-end Email Marketing strategy, helping deliver engaging, on-brand communications that inspire customers and drive business results. In this role, this team member will work closely with cross functional teams including creative, merchandising, and growth marketing teams to ensure flawless execution of campaigns and lifecycle communications. This position is located on-site at our Corporate Headquarters in Boston Heights, OH.
Key Responsibilities
● Coordinate the development and execution of promotional, lifecycle, and triggered email campaigns
● Build, test, and deploy emails using an ESP (e.g., Salesforce Marketing Cloud, Klaviyo, or similar)
● Manage email production timelines and ensure deadlines are met
● Collaborate with Creative, Copy, and Merchandising teams to ensure brand consistency and accuracy
● QA emails for layout, links, personalization, and rendering across devices and browsers
● Maintain email calendars and campaign documentation
● Assist with list segmentation, audience targeting, and A/B testing
● Monitor campaign performance and compile reporting on key metrics (Open Rates, CTR, Sales)
● Support optimization efforts based on performance insights and best practices
Required Experience
● Bachelor’s degree in Marketing, Communications, or a related field
● 1–3 years of experience in email marketing, digital marketing, or marketing coordination
● Experience pulling and analyzing large data sets and passion for interpreting and sharing results with leadership and cross functional partners
● Strong attention to detail and organizational skills
● Basic understanding of HTML/CSS for email (preferred but not required)
● Experience with email service providers and marketing automation tools
● Ability to manage multiple projects in a fast-paced environment
● Strong written communication skills and an eye for visual presentation
Preferred Experience
● Experience with retail and/or eCommerce D2C brands
● Experience with SMS
● Understanding of retail calendar and seasonal process
● Passion for interior design and the luxury home industry
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Top Skills
What We Do
Arhaus offers original handcrafted designs at 70 privately owned and operated store locations in the U.S. and online at arhaus.com. Headquartered in Cleveland, Ohio, we collaborate with skilled artisans from around the world to create (and recreate) pieces that reflect many cultures, from Italy to Indonesia. The end result is an eclectic mix of designs that are exclusive to our stores and arhaus.com. Furnishing a Better World: This is the premise of the Arhaus design philosophy; it dates back to 1986 when the father and son John and Jack Reed opened the first store location in the historic Flats District downtown Cleveland and vowed never to use wood from the world’s endangered rainforests in the making of an Arhaus design. Today, nearly 50 percent the product assortment is made of recycled material—everything from glass, to metals like copper and reclaimed wood from buildings no longer standing and vessels no longer set sail. Timbers are either reclaimed or sustainably sourced. A Port City Called Arhus: The Danish port city Århus (pronounced ohr-HOOSE) inspired the name. John came across Arhus on a map and took an immediate liking. After a few minor modifications, “Arhaus” represented the warmth and luxury of the then (and now) home furnishings offered.
