Email Marketing Automation Specialist

Posted 3 Days Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Build, execute, and QA enterprise-scale email campaigns using Adobe/Eloqua. Create audience segments, manage campaign setup and deployment, troubleshoot data/segmentation issues, support A/B testing and performance tagging, and collaborate with marketers, data teams, and automation leads to improve processes.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:

We are seeking an Email Marketing Automation Specialist to support our global marketing teams by building, executing, and optimizing email marketing campaigns at scale. This role is part of a centralized shared services team and will focus on audience segmentation, campaign execution, and operational excellence within the email channel. The ideal candidate is technically strong, detail-oriented, and comfortable working in a high-volume, process-driven environment. You will work closely with marketers, data teams, and fellow automation specialists to ensure campaigns are executed accurately, on time, and in alignment with established best practices.
 

Key Responsibilities

Campaign Execution & Segmentation

  • Build and maintain email audience segments using Adobe marketing technologies (e.g., Adobe Experience Platform, Eloqua) based on defined business and campaign requirements
  • Execute email campaigns end-to-end, including audience setup, campaign configuration, QA, scheduling, and deployment
  • Ensure campaigns adhere to established standards for branding, personalization, compliance, and data usage
  • Support recurring, triggered, and ad hoc email campaigns across multiple business units and regions
     

Marketing Automation Operations

  • Work within established campaign workflows and operating models to deliver consistent, scalable execution
  • Perform thorough quality assurance checks to validate segmentation logic, personalization, links, and data accuracy
  • Troubleshoot campaign issues related to data, segmentation, or execution and escalate when needed
  • Maintain accurate documentation of campaign builds and processes
     

Collaboration & Support

  • Partner closely with the Marketing Automation Supervisor, program managers, and business marketers to translate campaign requirements into executable builds
  • Collaborate with data and technology teams to resolve data-related issues and improve segmentation accuracy
  • Support process improvements and contribute ideas to improve efficiency, quality, and turnaround time
     

Performance & Optimization Support

  • Assist with campaign reporting and performance tracking by ensuring correct tagging and data capture
  • Support A/B tests and experimentation efforts by accurately executing test designs
  • Apply learnings and feedback to improve future campaign execution

Qualifications

Required

  • 2–4 years of experience in email marketing, marketing automation, or digital marketing operations
  • Hands-on experience with Adobe Experience Platform (AEP), Oracle Eloqua, or similar email/marketing automation platforms
  • Strong understanding of email marketing fundamentals, including segmentation, personalization, and lifecycle campaigns
  • High attention to detail and ability to manage multiple campaigns simultaneously
  • Comfortable working in a structured, process-driven environment
     

Preferred

  • Experience supporting global or shared service marketing teams
  • Familiarity with CRM and data platforms (e.g., Salesforce, CDPs)
  • Basic understanding of email compliance and deliverability best practices
  • Experience working with offshore or cross-functional global teams

What We Offer

  • Exposure to enterprise-scale email marketing and Adobe technology
  • Opportunity to build deep technical expertise in marketing automation
  • A collaborative, fast-paced environment with clear processes and expectations
  • Career growth opportunities within marketing operations and automation

Skills Required

  • 2-4 years of experience in email marketing, marketing automation, or digital marketing operations
  • Hands-on experience with Adobe Experience Platform (AEP), Oracle Eloqua, or similar email/marketing automation platforms
  • Strong understanding of email marketing fundamentals, including segmentation, personalization, and lifecycle campaigns
  • High attention to detail and ability to manage multiple campaigns simultaneously
  • Comfortable working in a structured, process-driven environment
  • Experience supporting global or shared service marketing teams
  • Familiarity with CRM and data platforms (e.g., Salesforce, CDPs)
  • Basic understanding of email compliance and deliverability best practices
  • Experience working with offshore or cross-functional global teams

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Retirement Support Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
  • Healthcare Strength Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
  • Parental & Family Support Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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