Graphic Designer

At LTV.ai, we're redefining email marketing for e-commerce brands by automating a lot of the day-to-day manual grunt work that goes into email marketing, from segmentation, to creating campaigns without designers, to personalization.

While increasing LTV and driving measurable growth, we help brands stay focused on what matters most - the customer.

We're a fast-moving team building a high-growth company that's transforming the e-commerce industry. As our first dedicated email designer, you'll be embedded directly with our largest brands — working side-by-side with operators to design high-performing emails, drive product adoption, and prove what's possible when AI and great design come together. This is not a back-office design role. You'll be forward-deployed, client-facing, and central to how our biggest accounts experience LTV.ai.

• Serve as the go-to design resource for LTV.ai's highest-value enterprise accounts, consulting directly with brand teams on email creative strategy, layout, and execution

• Design best-in-class email campaigns using LTV.ai's platform - including promotional sends, lifecycle flows, and AI-generated content - showcasing what great looks like

• Partner closely with clients to understand their brand guidelines, creative goals, and retention objectives, then translate those into compelling email designs that drive results

• Act as a bridge between clients and our product team - surfacing design-related feedback, identifying gaps in the platform's creative capabilities, and helping shape the product roadmap

• Build reusable templates, design systems, and best-practice libraries that scale across our growing customer base

• Educate clients on email design best practices, deliverability considerations, and how to get the most out of LTV.ai's AI-powered design tools

• Increase platform adoption by removing creative bottlenecks - if a brand is stuck on design, you unblock them

• Collaborate with Customer Success and Sales to support onboarding, expansion, and retention by making every brand's emails look and perform better

• 3–6+ years of experience designing emails for e-commerce brands, ideally at an agency, or in-house at a major DTC brand

• Strong portfolio of e-commerce email work - promotional campaigns, lifecycle flows, transactional emails - that demonstrates both creative range and conversion-minded design

• Deep understanding of the e-commerce ecosystem, retention channels, and what operators care about when it comes to email performance

• Proficiency in email design tools (Figma etc) with a strong eye for responsive, mobile-first design

• Customer-facing confidence — you're comfortable presenting creative concepts, taking feedback from VP/C-suite stakeholders, and building trusted relationships with brand teams

• An AI-first operator — you instinctively explore how AI can accelerate your design workflow, generate variations, personalize at scale, and push creative boundaries

• Experience working with large-scale DTC or omni-channel brands ($50M–$500M+ GMV) is a strong plus

• Strong ownership mentality with a bias for action — you see a problem, you solve it

• Base depends a lot on the person but we reward A players

• Equity included

If you're curious, ambitious, and hungry to build something big, feel free to email our founder directly [email protected] - we'd love to hear from you.