ELEMIS is seeking an entry-level Coordinator, US E-Commerce to support the ELEMIS.com direct to consumer business. You’ll be an integral member of a cross-functional team that works quickly, creatively, and collaboratively to drive conversion & sales while ensuring a high-end customer experience.
Duties & Responsibilities
- Day-to-day support in maintenance and timely updates to content and merchandising of ELEMIS.com
- Management of inventory levels for saleables, GWP products, bags, etc.
- Daily management of backorders, cross-referencing information from multiple platform data sources, and conveying actions to Customer Care team
- Partner with the Customer Care team, providing support on order status, promos, etc.
- Support set up, testing, and reporting of ELEMIS.com promotional rules for GWPs and discounts
- Support in build and testing of email and SMS campaigns
- Support daily, weekly, monthly, and quarterly digital KPI reporting
- Audit and report on key competitor activity weekly and across key promotional moments and present back informed findings to broader team
- Provide project support as needed for digital programming, such as sampling, sweepstakes or database organization and segmenting
- Support digital team in front- and backend testing for site upgrades
- Coordinate updates to store or spa locator and updates to the brand blog as required
- Other duties as assigned
Sustainability Responsibility
- Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars
- Bachelor's Degree (BS/BA), 1-2 years of experience in online retail as an intern or full-time a plus
- Comfortable working both independently and collaboratively
- Excellent communication skills
- Proficient in MS Excel with the ability to learn new programs; Google Analytics and E-Commerce platform experience a plus
- Ability to successfully multitask and prioritize tasks in a fast-paced environment
- Detail Oriented, excellent organizational skills
- Must be able to work cross-functionally
- Proactive, flexible, and hard working
- Experience in consumer retail or cosmetics industry a plus
*The salary range for this role is $63,500 to $66,500 annually.
Similar Jobs
What We Do
The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets including 1,500 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L’OCCITANE en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Grown Alchemist.
Innovative venture studio, OBRATORI and beauty tech start-up, DUOLAB, are also part of the Group.
With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions in order to create a better and healthier planet. The mission statement of the Group is: with empowerment we positively impact people and regenerate nature.
