Electric Serviceman
Job Summary
This position is responsible for supporting all activities in a division office with primary emphasis on customer service and electric operations. This position will be required to perform most tasks related to these activities as well as support other functional areas such as Engineering, Marketing, Vegetation Management, Stores, and Transmission.
This position will be covered by the Memorandum of Agreement between Mississippi Power and the International Brotherhood of Electrical Workers
Job Responsibilities
Responsible for supporting all functional areas in the division operations which includes: setting and removing meters, supporting field collection activities, installation of new services as well as maintaining the distribution system, performing distribution and transmission switching, restoration of service, adhering to all compliance requirements, and supporting marketing efforts.
Job Requirements
- Candidates must have experience in providing electric service to new and existing customers.
- Knowledge of distribution construction, operation, and maintenance is required. Knowledge of substation and transmission operations is preferred.
- Candidates must have basic computer skills and the ability to develop computer skills with the following software: ARMS, DISTGIS, Microsoft XP Office Products, and other software applications as required.
- Candidates must also have interpersonal skills to effectively communicate with customers and employees.
- In this role the employee is required to work alone most of the time and must be committed to safety and highly self-motivated.
- In this position it is imperative that the successful candidate stay abreast of all process and procedural changes as they relate to local operations.
- The ability to work with customers and fellow employees to solve problems is a must.
- Behavior must reflect Principle Centered Leadership, Our Values, and MPC Safety Principles and Beliefs.
- Must pass or have passed the Construction and Skills Trade Test (CAST) in order to be considered
- Must currently have or possess the ability to obtain a valid Mississippi Commercial Drivers license within 6 months of employment
- Must maintain weight to comply with equipment manufacturer's restrictions
- Candidate must live within 30 minutes of the service center or willing to relocate within 30 minutes within 6 months of starting the job.
- In this position it is required that you be available for after-hours call out and overnight travel as needed.
Experience Requirements
- Experience working as a trouble shooter and as a first responder to trouble after hours is highly preferred
- The successful candidate must have at least 5 years experience in line construction.
- Possess a basic knowledge of all functional areas of Customer Services
- Exhibit working knowledge of distribution, substation, and transmission operations
Knowledge, Skills & Abilities
- Exhibit strong ethics and values
- Foster open and frequent communication
- Maintain composure during stressful situations
- Be adaptable to changing work situations and external environments
- Driven by results and continually set personal goals
- Effectively manage stress
Other
- Please submit an updated resume with your application
If you are selected to take the CAST test required for this position, you will be notified via e-mail.
About UsSouthern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Similar Jobs
What We Do
Southern Company Services, Inc., headquartered in Birmingham, Alabama, is the shared services division of Southern Company.








