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Eastman Credit Union is now hiring an eLearning Designer!
Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do.
Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
Summary – Designs and develops engaging digital learning and multimedia solutions in support of ECU’s training and development initiatives. Applies instructional design principles and technical expertise to create high-quality eLearning and video content while contributing to enterprise learning programs under established standards and direction.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Develop E-Learning courses using: Articulate 360 (Storyline 360, Rise 360, Review 360) and Adobe products (Acrobat, Premier Pro, Audition, Photoshop, Illustrator, After Effects)
- Build assessments, knowledge checks, and learning activities aligned to defined learning objectives.
- Course report development for managers
- Program and Team Support
- Support enterprise digital learning programs, including compliance training and organizational initiatives.
- Assist with maintaining training content within ECUniversity.
- Provide support to trainers, managers, and staff related to eLearning content and systems.
- Participate in remote training initiatives and virtual learning delivery.
- Maintain training program for eLearning
- Training staff on ECUniversity
- Training Trainers on how to support the eLearning
- Training Managers on key features of
- Steward ECU’s Annual Compliance Training
- Steward T&D’s Know the Pro’s
- Steward monthly eLearning communications
- Professional Development
- Maintain working knowledge of instructional design best practices and learning technologies.
- Participate in professional development activities, webinars, and training as assigned.
- Work independently on assigned projects while meeting deadlines and quality expectations.
- Expand remote training capabilities.
- Assist with ECU’s work-from-home training.
- Transfer current core sessions to needed online
- Video for classroom presentations as needed.
- Training and Development presence in outsourced
- Training and Development helpline support
- Video production for training and development
- In-depth knowledge of video production processes and activities.
- Conceptualize and plan video projects from start to finish.
- Assisting in the creation and refinement of scripts, project concepts, and other materials
- Perform all aspects of video production, including shooting, editing, and post-production.
- Meeting with relevant stakeholders to discuss the project.
- Sourcing staff, scheduling, and planning
- Direct on-camera talent and crew members during shoots
- Ensure all videos meet quality standards and brand guidelines.
- Tech upkeep and expansion within training
- Stay up-to-date with industry trends and best practices
- Research newest market technologies
- Attend eLearning conferences and on-site training.
- Attend related webinars for products and services.
- Assist with Organization Development
- Proficient in Microsoft products
- Work independently with the ability to set and meet
- Ability to work with multiple teams and projects
- Identify and manage risks within the department
Skills Required
- Experience developing eLearning using Articulate 360 (Storyline 360, Rise 360, Review 360).
- Proficiency with Adobe products (Acrobat, Premiere Pro, Audition, Photoshop, Illustrator, After Effects).
- Video production skills including planning, shooting, editing, and post-production.
- Experience building assessments, knowledge checks, and learning activities aligned to objectives.
- Ability to maintain training content within an LMS (ECUniversity) and train staff/trainers on its use.
- Support enterprise digital learning programs, including compliance training and organizational initiatives.
- Course report development for managers and providing eLearning system support.
- Proficient in Microsoft products (Office suite).
- Ability to work independently, manage multiple teams/projects, meet deadlines, and identify/manage risks.
- Maintain working knowledge of instructional design best practices and learning technologies; attend relevant professional development.
Eastman Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eastman Credit Union and has not been reviewed or approved by Eastman Credit Union.
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Healthcare Strength — Health, vision, and dental coverage are broad, with company-paid life and disability protection, HSAs/FSAs, and a wellness program. Insurance quality is characterized as strong, and protection benefits are comprehensive.
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Strong & Reliable Incentives — An established bonus plan and profit sharing augment base pay. Incentives are portrayed as a meaningful and consistent part of total compensation.
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Retirement Support — A 401(k) with employer match alongside a profit-sharing retirement plan supports long-term savings. These elements indicate a competitive retirement offering.
Eastman Credit Union Insights
What We Do
ECU is a not-for-profit financial cooperative serving communities in TN, VA, and TX. Federally insured by NCUA. Member Equal Housing Lender. Equal Opportunity Employer. Eastman Credit Union is committed to providing our members with Extraordinary Member Service through our Service Excellence Program. By hiring and retaining the BEST employees, our focus is on the member and we drive our business based upon the needs and wants of our member owners. The employees of Eastman Credit Union are recognized as a tremendous asset. We value our employees and want them to value ECU as a desirable place to work. We recognize the key to extraordinary member service is a competent, well-trained staff. We strive to ensure that our employees have both the knowledge and resources needed to serve our membership in an efficient, effective manner, one member at a time. The key to our culture at ECU is we look for people who are professional, analytical, patient, kind, self-motivated, service oriented, empowered, involved and confident. If this sounds like you, please bring your talents and skills to ECU.
