At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
EL Sales Support Specialist - Sales Process
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
The work model for the role is: onsite.
This role is contributing to the EL Marketing & Sales Team in China.
You will be mainly accountable for:
- Supports a proper implementation and communication of the sales processes, e.g., opportunity to order, quotations process, order handling.
- Act as owner of sales related process, collaborate with cross functional teams to understand process bottlenecks and lead optimization projects to address the inconsistency.
- Act as the champion of sales tools, e.g., Salesforce, Conga, iProcess, Ep site, and a representative of lead business for all tools-related topics in the assigned area.
- Collect the business requirements from Sales team about the sales processes and develop new tools accordingly to enhance sales efficiency. Responsible for improvements of all sales tools based on business evaluation to achieve simplification and increase user acceptance.
- Set up training framework and collaborate with various teams to organize training sessions to Sales team, e.g., session of product knowledge, sales process and tools, proper communication and updates on issues related to tools development and new functionalities.
- Build up and maintain sales documents library, e.g., commercial documents, technical documents, process white paper, tool manual, guidelines, and updates.
Qualifications for the role (Mandatory)
- Bachelor's degree in Business Administration, Management, or a related field.
- Minimum 5 years of experience in process management or project management, preferably within sales operations.
- Demonstrated experience in leading cross-functional collaboration projects, with a strong ability to understand business needs, identify process bottlenecks, and drive optimization initiatives.
- Excellent communication and interpersonal skills, with the ability to effectively engage, influence, and train stakeholders at all levels.
- High proficiency in Salesforce; experience with tools like CPQ is a plus.
- Experience in developing training materials and conducting user training sessions.
- Fluent in English writing and oral is essential.
ABB is a technology-based provider of power and automation products, systems, solutions and services. Building on our core strength of technology leadership, pioneering spirit and a sustainable approach to business, ABB helps our customers to become more profitable while lowering environment impact.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Skills Required
- Bachelor's degree in Business Administration, Management, or a related field
- Minimum 5 years of experience in process management or project management, preferably within sales operations
- Demonstrated experience in leading cross-functional collaboration projects
- Excellent communication and interpersonal skills
- High proficiency in Salesforce; experience with tools like CPQ is a plus
- Experience in developing training materials and conducting user training sessions
- Fluent in English writing and oral
ABB Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
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Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.
ABB Insights
What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
