EL Sales Support Manager - Technical Sales Support

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
Senior level
Robotics • Analytics • Energy
The Role
Provide technical sales support for primary switchgear: assess customer requirements, propose cost-effective technical solutions, lead estimations/bids, perform analytics/diagnostics, and deliver technical presentations to sales teams and customers. Coordinate cross-functionally and support configuration and quotation processes.
Summary Generated by Built In

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Support Manager

__

Your role and responsibilities
In this role, you will have the opportunity to support the Sales organization and its customers in determining the most technically appropriate and cost-effective solutions and preparing technical descriptions for the applied products and technology. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by providing technical support during technical meetings, product presentations, and negotiations.
The work model for the role is: onsite
This role is contributing to the Primary Switchgear in Xiamen/Shanghai, China. Main stakeholders are ELDS.
You will be mainly accountable for:
  • Adapts and implements sales support strategy using specific technical capability for the designated area in line with the global support strategy and focuses on supporting configuration and quotation requirements.
  • Oversees estimations, bids, and proposals, ensuring alignment with ABB standards and targets.
  • Offering technical advice and providing comment on enquiry specifications for customers/channels/Sales Engineers regarding ABB’s products/systems/applications.
  • Overseeing and leading the analytics and diagnostic studies to determine the most suitable technical solution to meet the customer needs.
  • Proposing the most suitable technical solutions for complex enquiries.
  • Preparing and delivering technical presentations and demonstrations on complex product issues, to both internal staff and customers.

Our team dynamics
You will join a dynamic, talented, high performing team, where you will be able to thrive.

Qualifications for the role
  • Bachelor or above in Electrical/Mechanical Engineering, etc.
  • Sales support or other related fields.
  • Possess good communication and problem solving skills.
  • Communication/coordination skills cross function/departments in both Chinese and English.
  • Strong Leadership capability. Ability to motive and develop people.
  • Result-orientated and very responsible.
  • Strong ability to solve conflicts.
  • A mindset to innovate, take ownership, and drive continuous improvement.

More about us
ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. 

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Skills Required

  • Bachelor or above in Electrical or Mechanical Engineering
  • Experience in sales support or related fields
  • Good communication and problem-solving skills
  • Communication/coordination skills across functions in both Chinese and English
  • Strong leadership capability; ability to motivate and develop people
  • Result-oriented and highly responsible
  • Strong conflict resolution skills
  • Mindset to innovate, take ownership, and drive continuous improvement

ABB Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
  • Leave & Time Off Breadth Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
  • Retirement Support Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.

ABB Insights

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The Company
HQ: Zürich
104,000 Employees
Year Founded: 1988

What We Do

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com

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