The Role
Leads business development for airport hospitality services, including feasibility studies, market expansion, strategic partnerships, RFPs, contract negotiations, stakeholder relationships, competitor analysis, industry representation, and sales performance optimization. The role collaborates cross-functionally to improve service offerings and requires frequent travel for client engagement and business development.
Summary Generated by Built In
JOB SCOPE:-
- Conduct feasibility studies for new airport service offerings and locations. ((Lounges, Meet & Assist, VIP Services).
- Expand brand presence and market penetration in the airport ecosystem.
- Develop and manage strategic partnerships with airlines, airport authorities, and corporate clients.
- Handle contract negotiations and RFP submissions for airport-related services.
- Maintain strong relationships with aviation stakeholders, airport operators.
- Monitor competitor activities and industry trends to optimize business decisions.
JOB RESPONSIBILITIES
- Lead business development initiatives to secure new partnerships and revenue streams.
- Analyse market dynamics, passenger trends, and competitive positioning.
- Negotiate and finalize RFP contracts with Airport Authorities.
- Represent the company in key industry events, forums, and networking opportunities.
- Oversee sales performance metrics and optimize business strategies.
- Collaborate with cross-functional teams to enhance service offerings.
Requirements
JOB REQUIREMENTS
- Experience: 8 - 12 years in Airport Hospitality, Aviation services.
- Education: Bachelor’s/Postgraduate Degree (A+ Business School preferred).
- Skills: Strong leadership, negotiation, and strategic planning.
- Industry Preference: Airport Services, Luxury Hospitality, or Travel Aggregators.
- Technical Skills: Financial & Market Modelling: Ability to create business models, feasibility studies, and ROI calculations.
- Presentation & Reporting: Expertise in PowerPoint, Excel, Google Slides, and report generation
- Travel: Frequent travel for business development and client engagement.
- Note: Job responsibilities are subject to change by the employer as the company needs and requirements of the job change.
Benefits
https://encalmit-my.sharepoint.com/:v:/g/personal/vrinda_jain_encalm_com/EUBDXxxBBvlPjc3E8S03dJEBpnAyLOreU05H7fO_yP9gUw?e=XXuUNf&nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHAiOiJTdHJlYW1XZWJBcHAiLCJyZWZlcnJhbFZpZXciOiJTaGFyZURpYWxvZy1MaW5rIiwicmVmZXJyYWxBcHBQbGF0Zm9ybSI6IldlYiIsInJlZmVycmFsTW9kZSI6InZpZXcifX0=
Skills Required
- 8–12 years of experience in airport hospitality or aviation services
- Bachelor's or postgraduate degree
- Strong leadership skills
- Strong negotiation skills
- Strategic planning skills
- Experience in airport services, luxury hospitality, or travel aggregators
- Ability to create financial and market models, feasibility studies, and ROI calculations
- Expertise in PowerPoint, Excel, Google Slides, and report generation
- Frequent travel for business development and client engagement
- A+ Business School background
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The Company
What We Do
Encalm Hospitality Pvt. Ltd. develops airport hospitality experiences across India, providing lounges, airport concierge and meet-and-assist services, limousine services, spas, business facilities, and baggage care. Its mission is to bring value and convenience to air travelers through seamless services and technology integration. The company operates premium lounges and bespoke Atithya meet-and-assist services at major Indian airports.
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