EFG Quality & Control Specialist

This role is responsible for review of lease/loan documentation and booking for both direct and indirect transactions.  Responsibilities include ensuring adherence to policy and procedures, lien perfection, and maintaining the highest standard of quality for our lease/loan documentation.  The functions performed by this team are critical to protecting the company from regulatory and credit risks. This position exercises independent judgment, effectively navigates ambiguity, has a willingness to lead projects and takes ownership of tasks with a sense of urgency.

Essential Job Responsibilities__________________________________

1. Strives to provide extraordinary client service by exercising the Perfect Client Experience (PCE)

2. Ensures Service Level Agreements are met with regard to client service for both internal and external clients3. Prioritizes reviews in a fast-paced environment to meet stakeholder and client expectations

3. Prioritizes reviews in a fast-paced environment to meet stakeholder and client expectations

4. Reviews documentation for accuracy, alterations, legibility and acceptability per FCEF policies and procedures and conditions stated in the credit and asset management approval memo(s)

5. Ensures deficiencies are properly resolved

6. Ensures any/all exceptions are signed off on by manager

7. Ensures UCCs are timely filed

8. Ensures required due diligence items have been received and validated including, but not limited to:

a. Know Your Customer requirements

b. CDD/BO requirements

c. OFACs

d. UCC searches

i. Ensure subordinations/releases obtained to perfect liens/ownership (including proper motor vehicle title work), if applicable

e. Proof of insurance

f. Entity Corporate documents

g. Assignment documents (purchased transactions only)

h. UCC-1/UCC-3 preparation

i. Invoices/Proof of Payment

j. MSO/Titles

9. Ensures payment/wire instructions provided by dealer or customer have been verified

10. Ensures system is updated and coded properly

11. Verifies required advanced monies have been received and proof in file

12. Funding approval for transactions less than $300,000 (both direct and indirect)

13. Completes Booking Process

a. Transfers contract

b. Enters/verifies all client/billing and contract information

c. Ensures all coding is correct

d. Enters important client notes

14. Reviews postbook follow up items to ensure issues have been fully cleared / received

15. Reviews amendment documentation prior to Sales Support Rep sending to client for signature

16. Reviews/ approves Rewrite documentation prior to submitting to Accounting

17. Manages initiatives to resolve control gaps and enhance current processes for further efficiency and effectiveness as needed

18. Prioritizes reviews in a fast-paced environment to meet stakeholder and client expectations

19. Review processes and recommends process improvements

Bona Fide Occupational Qualifications___________________________

1. A Bachelor’s degree in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred

2. One (1) year of experience with loan documentation, with demonstrated expertise in due diligence and perfection processes required.

3. Knowledge of loan structures and documentation needs/requirements, loan documentation, collateral, lien perfection, evaluation/review/interpretation of UCC searches and vehicle titling needs and processes preferred.

4. Proficient in typing, knowledge of Microsoft Office software, reading, writing and grammar skills, analytical or mathematical skills, and communications and interpersonal relations.  

5. May be eligible for telecommuting.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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