Education & Training Manager

The Manager of Education & Training is responsible for designing, coordinating, and delivering effective training and professional development programs that enhance the skills, performance, and compliance of sales associates. This role partners with leaders and cross‑functional teams to assess training needs, develop impactful learning solutions, and ensure alignment with organizational goals and regulatory requirements.

Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary.  Refer to your manager or human resources for specific duties and performance expectations.

1.  Partner with business leaders and stakeholders to assess training needs and align learning initiatives with organizational priorities and performance goals. (80% - 90%)

• Design, develop, and deliver training programs across a variety of areas, including sales, customer service, systems/tools, onboarding, compliance, and professional development.
• Facilitate and present training through multiple formats (in‑person, virtual, workshops, seminars, and meetings).
• Coordinate and manage continuing education programs, ensuring compliance with regulatory agencies and accreditation requirements.
• Maintain accurate training records and prepare required reports for internal leadership and regulatory bodies.
• Develop, update, and maintain training materials, manuals, presentations, and learning aids.
• Manage relationships with external vendors, instructors, and training partners as needed.
• Collaborate cross‑functionally to support broader initiatives such as sales enablement, associate development, and marketing or recruiting programs related to training.
• Monitor the effectiveness of training programs and recommend improvements based on feedback, business outcomes, and data.

2.  Perform additional responsibilities as assigned in support of organizational needs. (0%-5%)

 Performance Expectations

• Deliver high‑quality training solutions within defined timelines and aligned to business needs.
• Demonstrate strong collaboration, professionalism, and responsiveness when working with leaders, peers, and stakeholders.
• Maintain a high level of compliance, accuracy, and attention to detail.
• Continuously seek opportunities to improve training programs and personal professional development.
• Adhere to company policies, code of conduct, confidentiality standards, and safety practices. 

Qualifications

Education:

• Bachelor’s degree in business, education, organizational development, or a related field, or equivalent relevant work experience.

 Experience:

• Minimum of 3–5 years of experience in training, learning & development, education, or a related role.
• Experience designing and facilitating training programs for adult learners.
• Experience working in a regulated environment or managing compliance‑related training is preferred.
• Industry experience (e.g., real estate, sales, financial services) is a plus but not required.

Knowledge and Skills:

• Strong facilitation, presentation, and instructional design skills.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and problem‑solving abilities.
• Ability to manage multiple projects and priorities independently.
• Proficiency with learning technologies, presentation tools, and standard business software.
• Ability to influence without authority and work effectively across functions.
• Creative, adaptable, and solution‑oriented mindset.

Other (licenses, certifications, schedule flexibility/OT, travel, etc.):

• May require a valid real estate and broker’s license.

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Equal Opportunity Employer
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